Global Technical Training Specialist - Jaipur

Normet India Pvt Ltd.; Jaipur; Presencial; INR 2.500.000 - 5.000.000; Tempo integral

Resumo da vaga

Normet India Pvt Ltd. in Jaipur is seeking a Global Technical Training Specialist to establish advanced training equipment, develop training material, and maintain documentation. You will deliver global product training and support, coordinating with R&D, production, and service centers across regions.

This role involves travel to meet customers and sites, and collaboration with global teams. The ideal candidate has a engineering background, 10+ years in mining or related equipment, and strong

Qualificações

• Diploma/degree in engineering.
• 10+ years of experience in mining and/or equipment.
• Strong technical background in underground products and technologies.
• Experience with global teams.
• Strong troubleshooting skills.
• Ability to train and assist others.
• Proficient IT skills including MS Office.
• Experience with PDM, LMS, and tech support ticketing systems.
• Fluent English in written and spoken form.

Responsabilidades

• Creating and updating training instructions and materials.
• Handling documentation and the development of training processes.
• Providing global training support for products produced in the Jaipur factory.
• Traveling internationally to provide training and support, including meeting with customers on site.
• Working with the global team, suppliers, and customers when visiting sites.
• Collaborating with key internal stakeholders such as R&D, production, Service Centers, and other Normet Service and Sales functions globally.

Conhecimentos

English proficiency

Training abilities

Troubleshooting

IT skills (MS Office)

Global teamwork

PDM familiarity

LMS familiarity

Formação

Diploma/degree in engineering

Ferramentas

PDM

LMS

Tech support ticketing systems

Descrição da vaga

We are a global technology company developing innovative solutions for mining, tunnelling, and construction, improving project safety, environmental impact, and productivity. We offer premium equipment, all-round aftermarket services and high-quality chemicals and rock support as our core products to our customers. We operate globally in over 30 countries with more than 1,800 experts. At Normet, we commit to a culture founded in our Values - Caring, Committed & Courageous. We foster your talent, with us you shine. We are looking for a Global Technical Training Specialist to join our team in CoE Jaipur. This role involves setting up advanced training equipment and processes. The Global Training Specialist will be responsible for product training, material creation and upkeep, as well as documentation and development of training processes. Ability to analyze training record and data to improve training effectiveness and resource management.

Main Responsibilities and Tasks

• Creating and updating training instructions and materials
• Handling documentation and the development of training processes
• Providing global training support for products produced in the Jaipur factory
• Traveling internationally to provide training and support, including meeting with customers on site
• Working with the global team, suppliers, and customers when visiting sites
• Collaborating with key internal stakeholders such as R&D, production, Service Centers, and other Normet Service and Sales functions globally

Requirements

• Diploma/degree in engineering
• 10+ years of experience in mining and/or equipment
• Strong technical background and several years of working experience and understanding of underground products and technologies
• Experience working with global teams
• Strong troubleshooting skills
• Ability to train and assist other people
• Sufficient IT skills, including MS Office
• Experience with PDM, LMS, and Tech Support ticketing systems
• Fluent English language skills, both written and spoken; other languages are an asset

Additional Information Come and share your courage to shine with us! This is an excellent opportunity for your professional growth in a fast-growing, global technology company. Our team is at the forefront of new innovations in the mining industry, especially battery electric vehicles. This position offers you an opportunity to gain experience in mining and related equipment, in addition to modern technology. Our dynamic team will support you in your daily tasks, alongside your summer trainee colleague. Don't hesitate to contact us if your are positioned in some other region, and are willing to relocate! Normet follows the principles of a responsible workplace. Have a great time working with us at Normet! Come and share your courage to shine with us! Visit our career website for more information. EVERYONE HAS COURAGE TO SHINE in a courageous, committed and caring company. We are NORMET, a passionate team of over 1,800 professionals with a global reach and a Nordic heart – on a mission to be Defining The Future Underground. Together with our customers, we have courage to lead the way in sustainable underground mining and tunnelling by building the safest places underground. We explore and deliver continuous improvement to underground construction and mining processes for increased safety, productivity and profitability. We are committed to solving the toughest challenges and to create lifetime value, while first and foremost caring for the welfare of people and the environment. Through our innovation, our own technologies and complete solutions, we are shining a light to the future of our industry. This is why we are trusted by our customers and growing fast: as the daring company who cares for every individual in our winning team, on our one and only planet. Click here to get to know us better.