Global Service desk Support

BIZ2X Platform Private Limited; Greater Noida; On-site; INR 600,000 - 1,000,000; Full time

Job summary

BIZ2X Platform Private Limited in Greater Noida is seeking an IT operations professional focused on application performance monitoring. You will monitor systems using Datadog, Dynatrace, and AppDynamics to identify bottlenecks and optimize resources, and collaborate with teams to implement incident prevention.

The role includes troubleshooting with Nagios and SolarWinds, analyzing data across tools, and contributing to incident management and continuous improvements.

Qualifications

• 3-6 years of experience in IT operations or related field.
• Proficiency in application monitoring tools such as Datadog, Dynatrace, AppDynamics.
• Strong understanding of server monitoring tools like Nagios and SolarWinds.

Responsibilities

• Monitor application performance using Datadog, Dynatrace, AppDynamics to identify bottlenecks and optimize system resources.
• Troubleshoot issues with server monitoring tools like Nagios and SolarWinds to resolve technical problems quickly.
• Collaborate with cross-functional teams to develop incident management plans and implement changes to prevent future occurrences.
• Analyze data from various monitoring tools to provide insights on system behavior and recommend improvements.

Skills

Incident management

Cross-functional collaboration

Data analysis

Tools

Datadog

Dynatrace

AppDynamics

Nagios

SolarWinds

Job description

Roles and Responsibilities :

• Monitor application performance using Datadog, Dynatrace, AppDynamics to identify bottlenecks and optimize system resources.
• Troubleshoot issues with server monitoring tools like Nagios and SolarWinds to resolve technical problems quickly.
• Collaborate with cross-functional teams to develop incident management plans and implement changes to prevent future occurrences.
• Analyze data from various monitoring tools to provide insights on system behavior and recommend improvements.

Job Requirements :

• 3-6 years of experience in IT operations or a related field.
• Proficiency in application monitoring tools such as Datadog, Dynatrace, AppDynamics.
• Strong understanding of server monitoring tools like Nagios and SolarWinds.