Global Process Expert - S/4 Run and Support

Robert Bosch Group; Bengaluru; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Bosch Global Software Technologies Private Limited, located in Bengaluru, invites applications for Global Process Expert - S/4 Run and Support. The role requires hands-on SAP S/4HANA expertise and collaboration across IT and business teams to ensure stable RUN delivery.

The selected candidate will manage backlogs, drive mini-projects in RUN mode, document procedures, and stay current with SAP technologies. Travel to Bosch entities may be required.

Qualifications

• 2-5 years of SAP S/4HANA support/implementation experience.
• Strong SAP module knowledge: Finance, Supply Chain, Manufacturing.
• Excellent problem-solving and analytical skills.
• Strong communication and cross-functional collaboration.
• Willingness to work in different time zones and travel.

Responsibilities

• Provide functional support for SAP S/4HANA and troubleshoot issues.
• Collaborate with cross-functional teams to gather requirements.
• Test and document enhancements, upgrades, patches.
• Monitor performance and suggest improvements.
• Prepare end-user documentation and handovers.
• Stay updated with SAP technologies and best practices.
• Manage backlog of RUN requirements and plan mini-projects.
• Coordinate transport and release governance with BD teams.

Skills

SAP S/4HANA

Finance

Supply Chain

Manufacturing

Fiori

Solution Manager

Documentation

Agile teams

Communication skills

Tools

SAP Solution Manager

SAP Fiori

Job description

Global Process Expert - S/4 Run and Support

• Full-time
• Legal Entity: Bosch Global Software Technologies Private Limited

Bosch Global Software Technologies Private Limitedis a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global supplier of technology and services, offering end-to-end Engineering, IT and Business Solutions. With over 27,000+ associates, it’s the largest software development center of Bosch, outside Germany, indicating that it is the Technology Powerhouse of Bosch in India with a global footprint and presence in the US, Europe and the Asia Pacific region.

S/4 Support – Key Responsibilities

Provide functional support for SAP S/4HANA system, including troubleshooting issues and resolving tickets in a timely manner.

Collaborate with cross-functional teams to identify system requirements and implement solutions to meet business needs.

Perform testing and documentation for enhancements, upgrades, and patches.

Monitor system performance and proactively identify areas for improvement, recommending and implementing solutions as needed.

Create documentation to support end-users in utilizing the SAP S/4HANA system effectively.

Stay up-to-date with the latest SAP technologies and best practices to ensure continuous improvement of the system.

Own and manage a backlog of unrealized Business Requirements (a) transitioned from deployment projects and (b) new business requirements into RUN

Conduct initial assessment to determine priority, ageing, complexity, feasibility, and its impact.

Plan and execute implementations in the form of Mini Project Execution (RUN Mode).

Post successful implementation, ensure smooth handover to S/4 Support Organization along with further documentation requirements, if any.

Provide clear status updates, risks & dependencies, if any, to all the stakeholders (eg: system downtime, frozen zones etc.)

Adhere to transport and release governance from BD teams

Obtain sign off from Key Users, document lessons learnt.

Identify opportunities to improve RUN delivery & efficiency.

Experience

Minimum of 2 years-5 years of experience in SAP S/4HANA support or implementation.

Mandatory/requires Skills

Strong understanding of SAP S/4HANA modules and functionalities, including Finance, Supply Chain, and Manufacturing.

Excellent problem-solving and analytical skills, with the ability to troubleshoot complex issues and implement effective solutions.

Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams (Design & Build, Deploy, R3 team, etc).

Working and Contributing as a Team player in Agile Teams

Experience with SAP Fiori, SAP Solution Manager, and other SAP tools and technologies is preferred. SAP certification(s) in relevant modules is a plus.

Exposure to End to end business processes & strong /proven SAP knowledge will be greatly helpful

Flexibility to work in different time zones and in shift to meet customer demands

Must be willing to travel to other Bosch entities on project assignments (when needed)