Global Process Expert - S/4 Run and Support

Boschgroup; Bengaluru; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

Boschgroup is seeking SAP S/4HANA specialist to provide functional support, troubleshoot tickets, and collaborate with cross-functional teams to implement solutions. The role involves testing, documentation, and monitoring system performance for continuous improvement.

The candidate should have 2+ years of SAP S/4HANA experience, with strong knowledge of Finance, SCM, and Manufacturing modules, plus familiarity with Fiori/Solution Manager. Willingness to travel and work in shifts is expected.

Qualifications

• Strong understanding of SAP S/4HANA modules: Finance, SCM, Manufacturing.
• Excellent problem-solving and analytical skills for troubleshooting complex issues.
• Strong communication and interpersonal skills for cross-functional collaboration.
• Experience working in Agile teams and contributing as a team player.
• Experience with SAP Fiori and SAP Solution Manager is preferred; SAP certifications are a plus.

Responsibilities

• Provide functional SAP S/4HANA support, troubleshoot issues, and resolve tickets promptly.
• Collaborate with cross-functional teams to identify requirements and implement solutions.
• Perform testing and document enhancements, upgrades, and patches.
• Monitor system performance and propose improvements with implementation.
• Create end-user documentation to facilitate system usage.
• Stay updated on SAP technologies and best practices for continuous improvement.

Skills

SAP S/4HANA knowledge

Finance, SCM, Manufacturing modules

Problem-solving & analytical skills

Communication & collaboration

Agile teamwork

Fiori / SAP Solution Manager

Education

Bachelor's degree in Finance & Accounting, Commerce, Information Systems, or related field

Tools

SAP Fiori

SAP Solution Manager

Job description

S/4 Support - Key Responsibilities

• Provide functional support for SAP S/4HANA system, including troubleshooting issues and resolving tickets in a timely manner.
• Collaborate with cross-functional teams to identify system requirements and implement solutions to meet business needs.
• Perform testing and documentation for enhancements, upgrades, and patches.
• Monitor system performance and proactively identify areas for improvement, recommending and implementing solutions as needed.
• Create documentation to support end-users in utilizing the SAP S/4HANA system effectively.
• Stay up-to-date with the latest SAP technologies and best practices to ensure continuous improvement of the system.

S/4 Run - Key Responsibilities

• Own and manage a backlog of unrealized Business Requirements (a) transitioned from deployment projects and (b) new business requirements into RUN
• Conduct initial assessment to determine priority, ageing, complexity, feasibility, and its impact.
• Plan and execute implementations in the form of Mini Project Execution (RUN Mode).
• Post successful implementation, ensure smooth handover to S/4 Support Organization along with further documentation requirements, if any.
• Provide clear status updates, risks & dependencies, if any, to all the stakeholders (eg: system downtime, frozen zones etc.)
• Adhere to transport and release governance from BD teams
• Obtain sign off from Key Users, document lessons learnt.
• Identify opportunities to improve RUN delivery & efficiency.

Educational qualification

Bachelor's degree in Finance & Accounting, Commerce, Information Systems, or a related field.

Experience

Minimum of 2 years-5 years of experience in SAP S/4HANA support or implementation.

Mandatory/requires Skills

• Strong understanding of SAP S/4HANA modules and functionalities, including Finance, Supply Chain, and Manufacturing.
• Excellent problem-solving and analytical skills, with the ability to troubleshoot complex issues and implement effective solutions.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams (Design & Build, Deploy, R3 team, etc).
• Working and Contributing as a Team player in Agile Teams
• Experience with SAP Fiori, SAP Solution Manager, and other SAP tools and technologies is preferred. SAP certification(s) in relevant modules is a plus.
• Exposure to End to end business processes & strong /proven SAP knowledge will be greatly helpful
• Flexibility to work in different time zones and in shift to meet customer demands
• Must be willing to travel to other Bosch entities on project assignments (when needed)