Global Outbound Operations Lead

Payoneer Inc.; Gurugram District; On-site; INR 6,000,000 - 9,000,000; Full time

Job summary

Payoneer Inc. in Gurugram, India, is seeking a Global Sales Development Ops Lead to strengthen our outbound engine and revenue growth. You’ll blend hands-on AI tooling with strategic RevOps leadership to optimize SDR/BDM performance across regions.

The role requires 6–9 years in B2B tech sales, 4+ years in RevOps, and hands-on experience with AI coding tools, APIs, Salesforce, and data workflows. Join a culture that values ownership and continuous improvement.

Qualifications

• 6-9 years in B2B tech sales, including leadership/program management of SDRs and full-cycle sales.
• 4+ years in RevOps or Sales Ops at a top tech company.
• Hands-on experience with at least one AI coding tool (e.g., Claude Code, Codex, Cursor).
• Experience with APIs, scraping, webhooks, data feeds, and other elements of workflows & systems.
• Experience with Salesforce.

Responsibilities

• Be the glue for global Outbound ops. Connect the teams that execute and support the SDR teams and Outbound Pods — collaborate with Sales leadership and multiple cross-functional teams to drive Outbound performance (SDRs, BDMs, RevOps, Analytics, Lead Research, and Marketing).
• Drive SDR & Outbound BDM performance. Orchestrate the full range of levers that drive SDR and Outbound BDM performance — targeting, lead routing, outreach, handoff, training, accreditation, etc.
• Event performance. Partner with regional Marketing teams, SDRs, and BDMs to run the operations that drive event performance — vetting events, lead generation before/during/after events, etc.
• Automations & workflows. Partner with the AI & RevOps teams to orchestrate AI-driven workflows and processes that reduce manual work and increase SDR & BDM throughput and performance.
• Operational excellence & KPIs. Identify what drives results, iterate quickly, and feed learnings back into targeting logic, outreach design, and sales operations.
• AI-SDR motion. Collaborate with the AI & RevOps teams to build the strategic AI-SDR motion.

Skills

B2B tech sales

RevOps / Sales Ops

AI coding tools

APIs / webhooks / data feeds

Salesforce

Tools

Claude Code

Codex

Cursor

Job description

Growth (Sales, Customer Success, Marketing, and Partnerships)

Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world's underserved businesses to a rising global economy. We're a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories.

By taking the complexity out of the financial workflows- including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence- we give businesses the tools they need to work efficiently worldwide and grow with confidence.

Payoneer is looking for a Global Sales Development Ops Lead to help drive our Outbound engine (Sales Development). This role directly impacts pipeline and revenue. You don't need to be an engineer, but you should be comfortable working with AI coding, systems, tools, automations, and integrations. Equally important, this is not solely a technical role: we're looking for a rare blend of a hands-on builder and a strategic, sales-oriented operator — someone with strong sales acumen who recognizes which levers move revenue and can drive them across teams.

Responsibilities

• Be the glue for global Outbound ops. Connect the teams that execute and support the SDR teams and Outbound Pods — collaborate with Sales leadership and multiple cross-functional teams to drive Outbound performance (SDRs, BDMs, RevOps, Analytics, Lead Research, and Marketing).
• Drive SDR & Outbound BDM performance . Orchestrate the full range of levers that drive SDR and Outbound BDM performance — targeting, lead routing, outreach, handoff, training, accreditation, etc.
• Event performance. Partner with regional Marketing teams, SDRs, and BDMs to run the operations that drive event performance — vetting events, lead generation before/during/after events, etc.
• Automations & workflows. Partner with the AI & RevOps teams to orchestrate AI-driven workflows and processes that reduce manual work and increase SDR & BDM throughput and performance.
• Operational excellence & KPIs. Identify what drives results, iterate quickly, and feed learnings back into targeting logic, outreach design, and sales operations.
• AI-SDR motion. Collaborate with the AI & RevOps teams to build the strategic AI-SDR motion.

Requirements

A rare blend of a hands-on technical builder and a strategic, sales-oriented operator.

• 6-9 years in B2B tech sales, including roles in leadership and/or program management of sales development (SDRs) and full-cycle sales (AEs).
• 4+ years in RevOps or Sales Ops at a top tech company.
• Hands-on experience with at least one AI coding tool (e.g., Claude Code, Codex, Cursor).
• Experience with APIs, scraping, webhooks, data feeds, and other elements of workflows & systems.
• Experience with Salesforce.

Bonus

• Experience in Outbound / Sales Development.
• Experience with Clay, Gong, Lemlist, Aircall.

The Payoneer Ways of Working

Act as our customer’s partner on the inside

Learning what they need and creating what will help them go further.

Do it. Own it.

Being fearlessly accountable in everything we do.

Continuously improve

Always striving for a higher standard than our last.

Build each other up

Helping each other grow, as professionals and people.

We are committed to providing a diverse and inclusive workplace. Payoneer is an equal opportunity employer, and all qualified applicants will receive consideration for employment no matter your race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable accommodation at any stage of the hiring process, please speak to the recruiter managing the role for any adjustments. Decisions about requests for reasonable accommodation are made on a case-by-case basis.

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