Global HR Head (US Operations)

DigiRecruitx; Mumbai; On-site; INR 11,516,000 - 17,274,000; Full time

Job summary

DigiRecruitx is seeking a Global HR Head to lead end-to-end HR operations and ensure compliance for a staffing organization with 500+ employees across the US and Canada.

You will oversee onboarding, payroll, benefits, HRIS, policy development, audits, reporting, and employee relations; drive improvements; and foster a compliant, high-performance workplace. Reports to the COO and requires 10+ years in HR leadership, with strong US/Canada employment-law knowledge and staffing industry exposure.

Qualifications

• Associate's degree in HR or related field; bachelor's preferred.
• Minimum 5 years HR experience, including 2 years in operations and compliance.
• Strong knowledge of employment laws across all 50 US states and Canada.
• Experience in staffing or recruitment industry preferred.
• Excellent communication and analytical skills.
• Proficient in HRIS and Microsoft Office.

Responsibilities

• Oversee day-to-day HR operations including onboarding, offboarding, payroll, benefits, and records management.
• Develop and improve HR policies aligned with business objectives.
• Manage HRIS ensuring data accuracy and confidentiality.
• Provide HR guidance to managers and employees.
• Lead employee engagement and talent programs.
• Coordinate compliance audits and respond to inquiries.
• Prepare HR reports and analytics for leadership.
• Handle employee relations and investigations.

Skills

HR Operations

Regulatory compliance

HRIS

Data privacy

Education

Associate's degree in HR

Bachelor's degree preferred

HR Certification

Tools

HRIS

Microsoft Office

Job description

Job Summary

The Global HR Head will be responsible for managing end-to-end HR operations and ensuring compliance for a staffing organization with over 500 employees. The role focuses on delivering efficient HR services, maintaining compliance with employment regulations across the US and Canada, driving process improvements, and fostering a positive and compliant workplace culture.

Key Responsibilities

HR Operations

• Oversee day-to-day HR operations, including onboarding, offboarding, payroll, benefits administration, and employee records management.
• Develop, implement, and continuously improve HR policies, procedures, and best practices aligned with business objectives.
• Manage the HRIS system while ensuring data accuracy, integrity, and confidentiality.
• Provide HR guidance and support to managers and employees on people-related matters.
• Lead employee engagement initiatives and support talent management programs.

Compliance & Regulatory Management

• Ensure compliance with federal, state, and local employment laws across the US and Canada, including regulations such as FLSA, FMLA, EEO, and OSHA.
• Conduct regular HR compliance audits to identify and mitigate potential risks.
• Stay updated on labour law changes and communicate relevant updates to management and employees.
• Coordinate internal and external compliance audits and respond to regulatory inquiries.
• Design and deliver compliance training programs for managers and employees.

Reporting & Analytics

• Prepare and analyse HR reports and key metrics for leadership.
• Monitor HR trends, identify improvement opportunities, and provide actionable recommendations.
• Track and report compliance-related activities and performance.

Employee Relations

• Handle employee relations matters, conduct investigations, and recommend appropriate resolutions.
• Promote a positive, inclusive, and compliant work environment.

Required Qualifications

• Associate's degree in Human Resources, Business Administration, or a related field (Bachelor's degree or HR certification preferred).
• Minimum 5 years of progressive HR experience, including at least 2 years in HR operations and compliance.
• Strong knowledge of employment laws across all 50 US states and Canada.
• Prior experience in the staffing or recruitment industry is preferred.
• Excellent communication, organisational, analytical, and problem-solving skills.
• Proficiency in HRIS platforms and Microsoft Office Suite.

Key Competencies

• Strong attention to detail with a focus on compliance and documentation.
• Effective communication and interpersonal skills.
• Analytical mindset with the ability to interpret HR data and drive improvements.
• High level of integrity and confidentiality.
• Adaptability to work in a fast-paced and dynamic environment.

Reporting Structure

• Reports To: Director of Human Resources / Chief Operating Officer (COO)
• Direct Reports: HR Generalists and HR Coordinators

Experience: 10+ Years