Global Benefits Co-ordinator

Lloyds Register; Navi Mumbai; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Lloyd’s Register is seeking a Global Benefits Co-ordinator to support colleagues across approximately 68 countries. Working within the Reward team, you will coordinate benefits administration with payroll and providers, produce reports and guidance to enhance the employee experience.

The role offers exposure to international benefits projects, strong stakeholder engagement, and opportunities to develop professionally within a values-driven organisation.

Qualifications

• Experience in benefits, HR or reward administration, or a related function.
• Ability to investigate issues, validate information and escalate when needed.
• Strong organisational skills, detail-orientation and multi-priority management.
• Advanced Excel skills, including pivot tables and lookups.
• Clear written and verbal communication; capable of producing documentation and presentations.

Responsibilities

• Provide second-line benefits support to HR Services, coordinating with Payroll, benefit providers and other stakeholders.
• Coordinate the administration of global benefits programmes, including renewals, provider information and key deadlines across medical, life insurance, disability, pension and voluntary benefits.
• Produce reports, validate invoices and monitor participation, utilisation and costs, identifying trends, gaps and inconsistencies.
• Create and maintain benefits guides, FAQs, intranet content and communications that help colleagues understand and make the most of their benefits.
• Maintain accurate records and documented processes, support audit and privacy requirements, and identify opportunities to improve efficiency and service delivery.
• Contribute to global benefits projects, provider implementations and wellbeing initiatives that enhance the colleague experience.
• Support the coordination of immigration and relocation activities in partnership with the Global Mobility Specialist and external providers.
• Build effective relationships with colleagues, providers and stakeholders to ensure a smooth and positive benefits experience across approximately 68 countries.

Skills

Benefits administration

HR coordination

Attention to detail

Investigation & escalation

Communication skills

Time management

Stakeholder management

Tools

Microsoft Excel

Job description

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Company: Lloyds Register

Global Benefits Co-ordinator

Lloyd’s Register

What we’re looking for

We're looking for a detail-oriented and self-motivated benefits professional to help deliver benefits that support colleagues across approximately 68 countries. Working within the Reward team, you'll bring together people, information and external providers to ensure benefits are administered effectively and consistently. Beyond day-to-day coordination, you'll investigate queries, identify discrepancies, ask thoughtful questions and help transform complex information into clear, practical guidance that enhances the employee experience.

What we offer you

The opportunity to work for an organization that has a clear sense of purpose, is values-based and helps colleagues to develop professionally and personally through our range of people development programmes.

The role

• Provide second-line benefits support to HR Services, investigating queries and coordinating solutions with Payroll, benefit providers and other stakeholders.
• Coordinate the administration of global benefits programmes, including renewals, provider information and key deadlines across medical, life insurance, disability, pension and voluntary benefits.
• Produce reports, validate invoices and monitor participation, utilisation and costs, identifying trends, gaps and inconsistencies.
• Create and maintain benefits guides, FAQs, intranet content and communications that help colleagues understand and make the most of their benefits.
• Maintain accurate records and documented processes, support audit and privacy requirements, and identify opportunities to improve efficiency and service delivery.
• Contribute to global benefits projects, provider implementations and wellbeing initiatives that enhance the colleague experience.
• Support the coordination of immigration and relocation activities in partnership with the Global Mobility Specialist and external providers.
• Build effective relationships with colleagues, providers and stakeholders to ensure a smooth and positive benefits experience across approximately 68 countries.

What you bring

• Experience in benefits, HR or reward administration, or a related function.
• A questioning and methodical approach, with the ability to investigate issues, validate information and know when to seek advice or escalation.
• Solid organisational skills and attention to detail, with the ability to manage competing priorities while maintaining accuracy.
• Advanced Excel skills, including pivot tables, lookup functions, data validation and reporting.
• Solid written and verbal communication skills, with the ability to explain complex information clearly and produce professional documentation and presentations.
• A collaborative, service-focused approach, handling queries and building effective relationships with colleagues and external providers.

Nice to have

• Experience with international benefits, insurance, SuccessFactors, third-party providers or Global Mobility.

You are someone who

• Is keen to take accountability and ownership for delivering customer needs
• Is able to self-manage and prioritize tasks towards meeting goals
• Is effective at solving problems, trouble-shooting and making timely decisions
• Is motivated and willing to take initiative
• Communicates in a structured way and has ability to present technical ideas in user-friendly language
• Displays a team spirit, particularly in a multicultural environment
• Responds positively to learning opportunities and is comfortable stepping out of own comfort zone

About us

We are a leading international technical professional service provider and a leader in classification, compliance, and consultancy services to the marine and offshore industry, a trusted advisor to our customers helping to design, construct and operate their assets to the highest levels of safety and performance. We are shaping the industry’s future through the development of novel and innovative technology for the next generation of assets, while continuing to deliver solutions for our customers every day.

Be a part of

Lloyd’s Register is wholly owned by the Lloyd’s Register Foundation, a politically and financially independent global charity that aims to engineer a safer world through promoting safety and education. For a thriving ocean economy, Lloyd’s Register colleagues and Lloyd’s Register Foundation work together to fund research, foster industry collaboration and develop action-oriented solutions to make the world a safer place.

Here at Lloyd’s Register, we care, we share and we do the right thing in every situation. It’s ingrained in our culture and everything we do. We are committed, and continually strive, to lead with our values that empower and enable an inclusive environment conducive to your growth, development and engagement. It doesn’t matter who you are, what you have experienced, how you identify, how old you are, where you are from, what your beliefs are or how your brain or body works – the diversity of our colleagues is fundamental to our futures and the changes we can make together. Our inclusive culture allows us to connect together authentically and to be courageous and bold. We don’t just talk about our differences, we celebrate them!

We are committed to making all stages of our recruitment process accessible to all candidates. Please let us know if you need any assistance or reasonable adjustments throughout your application and we will do everything we possibly can to support you.

If you don't tick every box in these ads, please don't rule yourself out. We focus on hiring people who share our goal of working together for a safer, sustainable, thriving ocean economy.

We care, we share, we do the right thing.

If you have further questions about this role, please contact us at [e-mail] and we will respond to you as soon as possible.

Diversity and Inclusion at Lloyd's Register:

Together we are one Lloyd’s Register, committed to developing an inclusive and safe workplace that embraces and celebrates diversity. We strive to ensure that all applicants to LR experience equality of opportunity and fair treatment, because we believe it is the right thing to do. We hope you do too.

As a Disability Confident Committed Employer, we have committed to:

• ensure our recruitment process is inclusive and accessible.
• communicating and promoting vacanciesoffering an interview to disabled people who meet the minimum criteriafor the job.
• anticipating and providing reasonable adjustments as required
• supporting any existing employee who acquires a disability or long-termhealth condition, enabling them to stay in work.
• at least one activity that will make a difference for disabled people.

The Lloyd's Register Group comprises charities and non-charitable companies, with the latter supporting the charities in their main goal of enhancing the safety of life and property, at sea, on land and in the air - for the benefit of the public and the environment. ( Group entities ).