Billing Specialist- Contract to Invoice

Lloyd's Register Group; Navi Mumbai; On-site; INR 600,000 - 900,000; Full time

Benefits offered by this job

Professional development programmes

Job summary

Lloyd’s Register is seeking a Billing Specialist to join the Contract to Invoice Billing team. You will process in-service contract setup, service order setup and closure requests, while coordinating with Commercial, Service Delivery and Finance to meet SLAs and quality KPIs.

The role requires accuracy, strong Excel skills and SAP experience. Office presence is required for the first year, with a potential hybrid arrangement thereafter. Applications welcome via [e-mail].

Qualifications

• Bachelor’s degree or equivalent in Business Administration, Finance, Commerce or related discipline.
• Experience in administration, service delivery, billing, order management or operational support.
• Good working knowledge of Microsoft Excel, Word and Outlook.
• Experience in a customer-focused environment delivering against SLAs, KPIs and deadlines.
• Attention to detail and ability to manage contracts and transactions accurately.
• Strong communication and stakeholder-management skills across teams.
• Experience processing invoices and credit notes in an ERP, preferably SAP.
• Ability to read commercial contract terms and apply them to billing.
• Intermediate Excel skills including pivot tables, lookups and data checks.

Responsibilities

• Set up, amend and maintain In-Service contracts in ByD.
• Process Credit Notes in accordance to client contracts and requests.
• Process invoicing in accordance with client contracts and country requirements.
• Ensure pre-billing queries are categorized, up to date, monitored and resolved timely.
• Ensure client requirements are maintained accurately.
• Build positive working relationships across Commercial, Service Delivery, In-Service Finance, FSD, Pricing and Management.

Skills

Communication

Stakeholder management

English proficiency

Attention to detail

Team collaboration

Customer service orientation

Education

Bachelor’s degree in Business Administration/Finance/Commerce

Tools

SAP

SAP Business ByDesign

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Company: Lloyds Register

Billing Specialist – Contract to Invoice

Lloyd’s Register

Model of Work: Office presence required 5 days per week for the first 12 months. (Post the first year, hybrid model 2 days per week to be confirmed)

What we’re looking for

We are looking for a Billing Specialist to join our Contract to Invoice Billing team. In this role, you will be responsible for processing in-service contract set-up, service order set-up and service order closure requests within agreed turnaround times and quality SLA/KPIs. You will work closely with stakeholders across Commercial, Service Delivery and Finance to support accurate and efficient service delivery.

What we offer you

• The opportunity to work for an organization that has a well-defined sense of purpose, is values driven and helps colleagues to develop professionally and personally through our range of people development programmes.

The role

• Set up, amend and maintain In-Service contracts in ByD.
• Process Credit Notes in accordance to client contracts, regulations and requests.
• Process invoicing in accordance with client contracts and country requirements.
• Ensure pre billing queries are accurately categorised, up to date, monitored and resolved in a timely manner.
• Ensure client requirements are maintained accurately.
• Build positive working relationships across different departments, including Commercial, Service Delivery, In-Service Finance, FSD, Product Pricing and Management.

What you bring

• Bachelor’s degree or equivalent qualification in Business Administration, Finance, Commerce or a related discipline.
• Relevant experience in administration, service delivery, billing, order management or operational support.
• Good working knowledge of Microsoft Excel, Word and Outlook.
• Experience working in a customer-focused environment and delivering against SLAs, KPIs and deadlines.
• Solid attention to detail, problem-solving skills and the ability to manage accurate data, contracts and transactions.
• Solid communication and stakeholder-management skills, with the ability to collaborate effectively across teams.
• Practical experience of processing invoices and credit notes in an ERP, preferably SAP
• Ability to read and interpret commercial contract terms such as pricing, payment terms and milestones and apply them accurately to billing
• Intermediate excel including pivot tables, lookup and data checking.

Nice to have

• SAP knowledge, in particular Business by Design
• Previous exposure working in a global matrix organization

You are someone who

• Has good planning and process management skills (scopes the length and difficulty of tasks; sets objectives and goals; breaks down work into process steps)
• Shows persistence in the face of obstacles
• Displays a team spirit, particularly in a multicultural environment and ability to work both on their own and as part of a team with colleagues in person and around the world.
• Is focused on customers and committed to delivering high-quality customer service
• Has good command (written and oral) in English language using relevant professional terminology.

About us

We are a leading international technical professional service provider and a leader in classification, compliance, and consultancy services to the marine and offshore industry, a trusted advisor to our customers helping to design, construct and operate their assets to the highest levels of safety and performance. We are shaping the industry’s future through the development of novel and innovative technology for the next generation of assets, while continuing to deliver solutions for our customers every day.

Be a part of

Lloyd’s Register is wholly owned by the Lloyd’s Register Foundation, a politically and financially independent global charity that aims to engineer a safer world through promoting safety and education. For a thriving ocean economy, Lloyd’s Register colleagues and Lloyd’s Register Foundation work together to fund research, foster industry collaboration and develop action-oriented solutions to make the world a safer place.

Here at Lloyd’s Register, we care, we share and we do the right thing in every situation. It’s ingrained in our culture and everything we do. We are committed, and continually stride to lead with our values that empower and enable an inclusive environment conducive to your growth, development and engagement. It’s ... ? ? ?

We are committed to making all stages of our recruitment process accessible to all candidates. Please let us know if you need any assistance or reasonable adjustments throughout your application and we will do everything we possibly can to support you.

If you have further questions about this role, please contact us at [e-mail] and we will respond to you as soon as possible.

Diversity and Inclusion at Lloyd's Register:

Together we are one Lloyd’s Register, committed to developing an inclusive and safe workplace that embraces and celebrates diversity. We strive to ensure that all applicants to LR experience equality of opportunity and fair treatment, because we believe it is the right thing to do. We hope you do too.

As a Disability Confident Committed Employer, we have committed to:

• ensure our recruitment process is inclusive and accessible.
• communicating and promoting vacancies offering an interview to disabled people who meet the minimum criteria for the job.
• anticipating and providing reasonable adjustments as required
• supporting any existing employee who acquires a disability or long-term health condition, enabling them to stay in work.
• at least one activity that will make a difference for disabled people.

The Lloyd's Register Group comprises charities and non-charitable companies, with the latter supporting the charities in their main goal of enhancing the safety of life and property, at sea, on land and in the air - for the benefit of the public and the environment. ( Group entities ).