Global Admissions Executive - UK Domestic

Study Group; Dadri; Vor Ort; INR 400.000 - 600.000; Vollzeit

Zusammenfassung

Study Group is seeking a Global Admissions Executive – UK Domestic to coordinate and manage UK domestic student applications in line with admissions policies and procedures. The role focuses on accurate processing, high-quality customer service, and timely support for students, parents, and agents.

Responsibilities include reviewing applications, assisting agents, staying updated on policy changes, and cross-functionally coordinating to resolve queries for timely admissions decisions.

Qualifikationen

• Bachelor’s degree in any discipline from a recognized university.
• Experience in administrative or customer service roles is preferred.
• Familiarity with UK domestic admissions, GDPR requirements, and related policies is preferred.
• Experience using computerised systems/databases to achieve tasks.
• Highly organised with strong attention to detail and ability to prioritise.
• Willingness to work flexible shifts with rotational week-offs as per business needs.

Aufgaben

• Review and process applications accurately, ensuring compliance with entry requirements, policies, and SLAs.
• Serve as a key contact for agents, providing timely guidance throughout the admissions process.
• Stay updated on policy changes and ensure adherence to processes.
• Coordinate with internal teams and university contacts to resolve queries and support timely admissions decisions.

Kenntnisse

UK domestic admissions process

GDPR knowledge

Customer service experience

Administrative systems proficiency

Attention to detail

Flexible shifts

Ausbildung

Bachelor’s degree in any discipline

Tools

Database systems

Jobbeschreibung

Contract Type: Full time, Permanent

Location: Bhutani Technopark Tower D, Sector-127, 5th Floor, Noida 201313.

JOB OVERVIEW

The Global Admissions Executive – UK Domestic is responsible for coordinating and managing UK domestic student applications in line with Study Group’s admissions processes, policies, and procedures. The role focuses on ensuring applications are processed accurately and efficiently while maintaining high standards of customer service. It involves providing timely, professional, and effective support to students, parents, and agents throughout the admissions journey, ensuring a smooth and positive applicant experience.

ABOUT THE ROLE

• Application Review & Processing: Assess and process applications accurately and efficiently, ensuring compliance with entry requirements, policies, and SLAs.
• Applicant & Agent Support: Act as a key point of contact for agents, responding to queries and providing timely guidance throughout the admissions process.
• Policy & Process Compliance: Stay updated on PAVC, entry requirement, and admissions policy changes, ensuring accurate implementation and adherence to agreed processes.
• Cross-Functional Coordination: Work closely with internal teams and university/centre contacts to resolve application queries and support timely admissions decisions.

ABOUT YOU

• A Bachelor’s degree in any discipline from a recognized university.
• Work experience within an administrative and/or customer service environment is preferred.
• Knowledge and experience in understanding the UK domestic application process, entry and GDPR requirements is preferred
• Experience of using computerised systems/databases to achieve work goals and tasks.
• Highly organised and able to prioritise activities effectively.
• Resilient, self-motivated and able to work independently on a day-to-day basis.
• Flexible and adaptable to change.
• Excellent attention to detail and able to interpret and follow complex processes.
• Willingness to work flexible shifts with rotational week-offs as per business needs.

ABOUT US

Study Group is a leading international education provider that is dedicated and passionate about helping students around the world, creating a brighter future and reaching their full potential. With university partnerships and a variety of face-to-face, online, and hybrid study programmes, we are able to provide students with the resources and guidance they need to succeed. Our global network of offices and university partnerships ensure that students receive the best educational services available. Additionally, our Insendi platform enables us to deliver innovative, accessible, and intuitive digital learning experiences with the most advanced digital tools available.

ORGANISATIONAL COMPLIANCE

Study Group is proud of its high standards in safeguardingand recognisesits importance in enabling the best possible student experience and outcomes. Forsuccessful applicants, the following checks will be conducted- Criminal Background Check (country-specific), x2 References, ID and Right to Work checks as well as Education Verification. We are proud to be an equal-opportunity employer and we strive to create a diverse and inclusive workplace. We are committed to providing equal opportunities for all individuals, regardless of race, gender, religion, nationality, or any other factor. We believe that the best person for the job should be selected based on skills and experience alone. Your information will be kept confidential and stored securely. Please see our Privacy Policy.