Visa Officer/Admissions Officer

upGrad GSP; Dadri; Sur place; INR 300 000 - 420 000; Plein temps

Résumé du poste

upGrad GSP is seeking an Admissions Officer for the University-Facing Team in Noida. You will own end-to-end university liaison to secure offers, LOAs, CAS, and ensure documents reach the student path.

You specialize by destination, manage university queries, keep CRM records updated, and coordinate with the Application Submission Team. A Bachelor's degree and 1–3 years of international admissions experience are expected.

Qualifications

• Bachelor's degree in any discipline.
• 1–3 years of experience in international admissions, university liaison or study-abroad application processing.
• Working knowledge of admission and post-offer processes for the assigned destination (e.g. LOAs for Australia, CAS for the UK, LOAs for Canada).
• Strong follow-up discipline and the ability to drive multiple applications to closure against deadlines.
• Good written and spoken English, with confidence in professional communication with university admissions teams.
• Comfortable working with university portals, CRM systems and MS Office / Google Workspace.
• Willingness to work from the Noida office, Monday to Friday.

Responsabilités

• Securing offers and application outcomes from universities.
• Filing and managing GS (Genuine Student) requirements.
• Chasing and securing LOAs and CAS issuance.
• Managing day-to-day relationships with university admissions teams.
• Keeping records in the CRM and sharing status reports.

Connaissances

University Relationship Management

Offer, LOA and CAS Management

GS and Compliance Requirements

Follow-up and Closure Orientation

Accuracy and Attention to Detail

Time Management and Meeting Deadlines

Formation

Bachelor's degree

Outils

CRM systems

MS Office / Google Workspace

University portals

Description du poste

Designation: Visa Officer/Admissions Officer – University-Facing Team

Business Unit: Global Study Partner

Location: Noida

Working Days: 5 days

About the Role

The Admissions Officer is part of the University-Facing Team, which owns the relationship and follow-through with universities once an application has been submitted. The role ensures that everything required from the university side is driven to closure – from securing offers through to LOAs, GS and CAS – so that the student and RP receive everything needed to progress to the next stage.

The team is organised by destination, and each Admissions Officer specialises in one destination group to build deep university knowledge and clear ownership.

Key Responsibilities

1. Securing Offers and Application Outcomes

• Push for and secure offers from universities on submitted applications.
• Follow up on application outcomes and pending decisions to keep turnaround times short.
• Track the status of every application in the assigned destination and escal…

2. GS Filing and University Requirements

• Manage GS (Genuine Student) filing and related university-side requirements.
• Coordinate any additional documents, interviews or checks requested by universities.

3. LOAs and CAS

• Chase and secure Letters ofAcceptance (LOAs) once offer conditions are met.
• Follow through with UK universities for CAS issuance, including conditions clearance and deposit confirmation.

4. University Relationship and Query Management

• Own the day-to-day relationship with admissions teams at partner universities in the assigned destination.
• Manage and resolve university-side queries and requirements promptly and accurately.
• Stay up to date on university entry requirements, intake deadlines and process changes, and share updates with the wider admissions team.

5. Closure and Handover to Student/ RP

• Ensure the student and RP receive everything required from the university to progress to the next stage, such as the visa application.
• Keep RPs and the Application Submission Team informed of outcomes and next steps.
• Maintain accurate records of offers, LOAs, GS and CAS status in the CRM and share regular status reports.

Qualifications and Requirements

• Bachelor's degree in any discipline.
• 1–3 years of experience in international admissions, university liaison or study-abroad application processing.
• Working knowledge of admission and post-offer processes for the assigned destination (e.g. GS and CoE forAustralia, CAS for the UK, LOAs for Canada).
• Strong follow-up discipline and the ability to drive multiple applications to closure against deadlines.
• Good written and spoken English, with confidence in professional communication with university admissions teams.
• Comfortable working with university portals, CRM systems and MS Office / Google Workspace.
• Willingness to work from the Noida office, Monday to Friday.

Key Skills

• University Relationship Management
• Offer, LOA and CAS Management
• GS and Compliance Requirements
• Follow-up and Closure Orientation
• Accuracy and Attention to Detail
• Time Management and Meeting Deadlines

Working Arrangement

• Work from office at Noida, Monday to Friday – attendance in office is mandatory on all working days.