Global Access Management

Sutherland; Chennai District; On-site; INR 600,000 - 900,000; Full time

Job summary

Sutherland is seeking an IAM professional to join the Global Access Management team. You will handle identity and access management across multiple platforms, ensuring onboarding, changes, and offboarding are processed securely and efficiently.

Ideal candidates have 1–4 years of experience with AD, SSO, RBAC, and policy enforcement, plus collaboration with IT teams to maintain GDPR compliance and SLA commitments.

Qualifications

• Knowledge of Identity Management (AD, SSO, LDAP) and access governance.
• Experience with lifecycle management: requests, reviews, revokes.
• Strong understanding of RBAC, password policies and approvals workflows.
• Experience with ITIL tools like Service-Now and JIRA.
• Experience administering user accounts on Windows/SQL servers.
• Proactive communication and SLA-driven support.

Responsibilities

• Manage user accounts across platforms and domains.
• Handle onboarding, changes, and offboarding workflows.
• Enforce GDPR compliance and security standards.
• Maintain incident management and service catalog usage.
• Respond to access requests and uphold SLAs.

Skills

Identity management

Access management

RBAC

Password policies

SLA management

JML processes

Communication skills

ITIL awareness

Tools

Service-Now

JIRA

Active Directory

Job description

Global Access Management – Job Description

Experience

1- 4 years

• Knowledge of Identity Management (Active Directory, Enterprise Directory, Single Sign-On)
• Knowledge of Access Management (lifecycle management - request / review / revoke, Privileged Access Management)
• Knowledge of user administration, authentication methods, file & group permissions and domain policies
• Strong understanding of concepts like RBAC(Role Based Access Control), Identity Policies, Password Policies, Segregation of duties and approval workflows
• Managing user accounts across applications running on various platforms like IBM-iSeries, Lotus Notes, Sybase PowerBuilder, SAP, SQL Administrator, Windows Active Directory, Outlook Exchange etc.
• Strong understanding of the GDPR compliance & Group Security Standards
• System Administrator for the User Account Maintenance and Incident Management Systems including general housekeeping
• Knowledge on ITIL tools like Service-Now & JIRA
• Good understanding on Service Catalog, Custom Request & CPI structures
• Creation of E-mail accounts, support and modification of exchange resources like Distribution Lists, Shared E-mail account, Shared Calendar etc.
• Knowledge of various network resources available to users like shared drives, SharePoint etc.
• Creation and administration of Global LDAP groups as per the customer guidelines and assigning membership
• Knowledge on user account administration on windows & SQL servers
• Excellent Communication and presentation skills
• Maintain SLA based support on users getting appropriate access on the required tools and support the business in an efficient way
• High level understanding on JML processes like onboarding, move and offboarding users