Generalist Service Representative II - Cooling)

Schneider Electric; Mumbai; On-site; INR 600,000 - 800,000; Full time

Job summary

Schneider Electric is looking for a dedicated Cooling Senior Service Engineer based in Mumbai, India. You will be responsible for managing the regional cooling install base, ensuring effective project execution and service operations for mission-critical datacenter cooling systems.

The ideal candidate will have 5 to 7 years of experience in HVAC systems and a Mechanical BE or B.Tech degree. Key responsibilities include troubleshooting, maintenance, and ensuring high-quality customer support with 24x7 availability.

Qualifications

• 5 to 7 years of experience in HVAC systems.
• Technical expertise in handling datacenter cooling systems.

Responsibilities

• Manage day-to-day field activities across customer sites.
• Deliver high-quality service with 24x7 availability.
• Coordinate project delivery and oversee field operations.

Skills

Troubleshooting

Preventive maintenance

Corrective maintenance

Customer support

Education

Mechanical BE or B.Tech

Job description

Role Overview

Dedicated and results‑driven Cooling Senior Service Engineer with full ownership of the regional cooling install base, spanning project execution, service operations, and end‑to‑end customer equipment management. Experienced in handling mission‑critical datacenter cooling systems, ensuring seamless execution from installation and commissioning to SAT/ISAT and lifecycle support.

Responsibilities

• Managing day‑to‑day field activities across customer sites, including troubleshooting, escalation handling, preventive and corrective maintenance, and resolution of complex technical issues.
• Delivering high‑quality service with 24x7 availability for customer complaints and support needs.
• Coordinating project delivery, overseeing field operations, and ensuring consistent delivery across diverse environments.

Qualifications

• Experience – 5 to 7 years in HVAC system.
• Educational qualification : Mechnical BE or B.Tech.