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Pidge is an AI-powered, end-to-end logistics solution that ensures 100% fulfillment and 2X optimization for smarter and faster deliveries. Through the Pidge Titan platform, businesses gain instant access to national 3PLs and ONDC exclusive partners for seamless on-demand fulfillment, ensuring scalability and frictionless expansion. Pidge streamlines route optimization, order allocation, and rider management, driving significant growth and higher customer satisfaction. We enable businesses to launch private or shared fleets quickly and cost-effectively, leading the future of ONDC logistics with nationwide reach and AI-powered efficiency.
As the General Manager – Network Solutioning, you will be responsible for designing, implementing, and managing logistics solutions that align with client requirements while optimizing vendor networks and ensuring profitability. This leadership role is critical in bridging client expectations with operational capabilities, driving efficiency, and ensuring seamless transitions during onboarding and hyper care.
Develop customized logistics solutions for key accounts by mapping the most efficient vendors in the network to specific requirements.
Design operational frameworks leveraging cross-utilization of Pidge’s vendor network to ensure maximum coverage and utilization.
Build customized commercial proposals for each account, aligning costs, revenue targets, and profitability.
Collaborate with Sales and Operations teams to finalize competitive pricing structures and contract terms.
Conduct on-ground due diligence to verify vendor readiness, capacity, and quality for mapped accounts. Partner with vendors and internal teams to resolve logistical, operational, or compliance-related challenges.
Lead the hypercare phase for new accounts, ensuring smooth onboarding and operational transitions.
Coordinate with cross-functional teams to proactively identify and resolve challenges, ensuring client satisfaction in early stages.
Establish feedback loops with clients and internal stakeholders to refine solutions and enhance vendor performance.
Leverage data-driven insights to continuously optimize solutions, improving service quality and cost efficiency.
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