Club Manager

Ileseum Clubs; Dadri, Delhi; On-site; INR 600,000 - 900,000; Full time

Job summary

Ileseum Clubs in Dadri, Uttar Pradesh is seeking a Clubhouse Operations Manager to oversee daily facilities, sports amenities, and guest services. You will ensure cleanliness, safety, and smooth operation of all venues, from gym to pool, courts, and recreation spaces.

Key responsibilities include SOP development, vendor coordination, member engagement programs, staff supervision, and compliance with safety regulations and budgets.

Qualifications

• Develop and implement SOPs for clubhouse management.
• Coordinate maintenance, housekeeping, security, and vendors.
• Plan and supervise sports, fitness, and recreational activities.
• Supervise staff and ensure high service standards.
• Ensure safety, health, and regulatory compliance.

Responsibilities

• Manage the overall operations of the clubhouse, sports facilities, and recreational amenities.
• Ensure all facilities are clean, safe, well-maintained, and fully operational.
• Develop and implement standard operating procedures (SOPs) for clubhouse management.
• Coordinate with maintenance, housekeeping, security, and external vendors for seamless operations.
• Plan, organize, and supervise sports, fitness, and recreational activities for residents.
• Manage sports facilities such as gym, swimming pool, badminton, tennis, squash, basketball, cricket, and other recreational areas.
• Coordinate coaching programs, tournaments, leagues, and seasonal events.
• Ensure sports equipment is maintained and replaced as required.
• Build strong relationships with residents and address their queries, feedback, and complaints promptly.
• Organize community events, cultural programs, wellness initiatives, and children's activities.
• Drive resident participation through innovative engagement programs.
• Supervise clubhouse staff including reception, coaches, trainers, housekeeping, and support staff.
• Prepare duty rosters and monitor staff performance.
• Conduct training to ensure high service standards.
• Manage memberships, bookings, facility schedules, and event calendars.
• Maintain records, reports, inventories, and operational documentation.
• Ensure compliance with safety, health, and statutory regulations.
• Monitor budgets, vendor contracts, and operational expenses.

Job description

Role & responsibilities Clubhouse Operations

• Manage the overall operations of the clubhouse, sports facilities, and recreational amenities.
• Ensure all facilities are clean, safe, well-maintained, and fully operational.
• Develop and implement standard operating procedures (SOPs) for clubhouse management.
• Coordinate with maintenance, housekeeping, security, and external vendors for seamless operations.

Sports & Recreation management

• Plan, organize, and supervise sports, fitness, and recreational activities for residents.
• Manage sports facilities such as gym, swimming pool, badminton, tennis, squash, basketball, cricket, and other recreational areas.
• Coordinate coaching programs, tournaments, leagues, and seasonal events.
• Ensure sports equipment is maintained and replaced as required.

Resident Engagement

• Build strong relationships with residents and address their queries, feedback, and complaints promptly.
• Organize community events, cultural programs, wellness initiatives, and children's activities.
• Drive resident participation through innovative engagement programs.

Team Management

• Supervise clubhouse staff including reception, coaches, trainers, housekeeping, and support staff.
• Prepare duty rosters and monitor staff performance.
• Conduct training to ensure high service standards.

Administration & Compliance

• Manage memberships, bookings, facility schedules, and event calendars.
• Maintain records, reports, inventories, and operational documentation.
• Ensure compliance with safety, health, and statutory regulations.
• Monitor budgets, vendor contracts, and operational expenses.