GCP CCAI Developer | Python/Java | Vertex AI | Dialogflow

Capgemini; Pune District, Mumbai, Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Capgemini in Pune is hiring a GCP CCAI Developer with expertise in Google Cloud Contact Center AI (CCAI), Vertex AI, Dialogflow CX/ES, and application development using Java or Python. The role focuses on delivering modern contact center solutions and AI-driven conversational experiences.

The ideal candidate will hands-on work with core GCP services like Cloud Functions, Pub/Sub and BigQuery, and integrate with CES.

Qualifications

• Experience with GCP CCAI / CES for customer engagement.
• Developers skilled in Vertex AI solutions and Dialogflow CX/ES.
• Proficient in Java or Python.
• Experience with core GCP services like Cloud Functions, Pub/Sub, BigQuery, APIs.

Skills

GCP CCAI

Vertex AI

Dialogflow CX/ES

Java or Python

Core GCP services

Tools

Cloud Functions

Pub/Sub

BigQuery

APIs

Job description

HI,

We are currently hiring for a GCP CCAI Developer role with expertise in Google Cloud Contact Center AI (CCAI), Vertex AI, Dialogflow CX/ES, and application development using Java or Python.

Key Skills Required:

• GCP CCAI / Customer Engagement Suite (CES)
• Vertex AI solutions and integrations
• Dialogflow CX/ES development
• Java or Python development
• Core GCP services (Cloud Functions, Pub/Sub, BigQuery, APIs, etc.)
• Contact Center modernization and Conversational AI platforms