Fulfilment Manager-Secured Loan

Hdfc Bank; Mohali; On-site; INR 1,500,000 - 2,500,000; Full time

Job summary

Hdfc Bank in India seeks a Fulfilment Manager - Secured Loan to drive home loan business through internal channels and external partners.

You will manage relationships with VRM, PBK, and HNW clients; coordinate with DST/DSA channels; liaise with HDFC Ltd; target income growth; and enhance product penetration while improving conversions. Graduate with sales and banking knowledge, strong communication, and ability to work with builders and brokers.

Qualifications

• Graduate; Postgraduate preferred.
• Certifications: Sales and Influencing Skills, Banking Product & Process Knowledge, Communication.

Responsibilities

• Developing and Maintaining Relationships: Develop relationships with VRM, PBK, and HNW clients.
• Developing and Maintaining Relationships: Source channel feedback and ensure timely updates.
• Developing and Maintaining Relationships: Focus on market and business development to achieve income targets.
• Client Relationship Management: Handle DST and DSA channels to meet targets.
• Client Relationship Management: Manage relationships with HDFC Ltd for business growth.
• Client Relationship Management: Coordinate marketing and sales activities with corporates and builders.
• Product Penetration: Increase product penetration to enhance relationship value.
• Product Penetration: Liaise with HDFC Ltd for loan approvals and disbursals.
• Product Penetration: Source open market business through referral models.
• Productivity: Achieve performance targets and cross-sell products.
• Productivity: Improve conversion rates on inbound business.
• Productivity: Enhance team productivity.

Skills

Sales and influencing

communication

banking product knowledge

competition awareness

financial industry trends

Education

Graduate

Postgraduate preferred

Job description

Job Title

Fulfilment Manager - Secured Loan

Business Unit

Business Enhancement Unit

Reporting To

Area Head - Digital Sales - Assets - Unsecured Loans & HL - DBC

Job Function and Role Type

Sales, Individual Contributor

Version No

2.1

Job Purpose

Generate business for Home Loans through internal channels like VRM, PBK, and digital platforms. Drive outbound business development via builders, brokers, connectors, and customer references.

Key Responsibilities

Developing and Maintaining Relationships

Develop relationships with VRM, PBK, and HNW clients.

Source channel feedback and ensure timely updates.

Focus on market and business development to achieve income targets.

Client Relationship Management

Handle DST and DSA channels to meet targets.

Manage relationships with HDFC Ltd for business growth.

Coordinate marketing and sales activities with corporates and builders.

Product Penetration

Increase product penetration to enhance relationship value.

Liaise with HDFC Ltd for loan approvals and disbursals.

Source open market business through referral models.

Productivity

Achieve performance targets and cross-sell products.

Improve conversion rates on inbound business.

Enhance team productivity.

Education:

Graduate; Postgraduate preferred.

Certifications:

Sales and Influencing Skills, Banking Product & Process Knowledge, Communication.

Key Competencies

Sales and influencing, communication, banking product knowledge, competition awareness, financial industry trends.

Major Stakeholders

Customers, credit team, operations, internal and external bank channels, HLIC, ERGO.

Required Skills