Fulfilment Manager-Secured Loan

HDFC Bank; Sahibzada Ajit Singh Nagar; On-site; INR 900,000 - 1,300,000; Full time

Job summary

HDFC Bank is seeking a Fulfilment Manager for Secured Loan to generate business through internal channels such as VRM, PBK, and digital platforms. You will drive outbound business with builders, brokers, and references, and manage relationships with corporate channels to meet targets.

The role requires graduate-level education (postgraduate preferred) and a track record in sales, with certifications in banking products and communication.

Qualifications

• Demonstrated ability to drive business through internal channels and partner banks.
• Strong communication and client-facing skills.
• Knowledge of secured loan products and banking processes.

Responsibilities

• Develop relationships with VRM, PBK, and HNW clients.
• Coordinate marketing and sales activities with corporates and builders.
• Source open market business through referrals and channels.
• Improve conversion rates and achieve income targets.

Skills

Sales & influencing

Communication

Banking product knowledge

Competition awareness

Financial industry trends

Education

Graduate degree

Postgraduate preferred

Job description

Reporting To

Area Head - Digital Sales - Assets - Unsecured Loans & HL - DBC

Job Title

Fulfilment Manager - Secured Loan

Business Unit

Business Enhancement Unit

Reporting To

Area Head - Digital Sales - Assets - Unsecured Loans & HL - DBC

Job Function and Role Type

Sales, Individual Contributor

Version No

2.1

Job Purpose

Generate business for Home Loans through internal channels like VRM, PBK, and digital platforms. Drive outbound business development via builders, brokers, connectors, and customer references.

Key Responsibilities

Developing and Maintaining Relationships

Develop relationships with VRM, PBK, and HNW clients.
Source channel feedback and ensure timely updates.
Focus on market and business development to achieve income targets.

Client Relationship Management

Handle DST and DSA channels to meet targets.
Manage relationships with HDFC Ltd for business growth.
Coordinate marketing and sales activities with corporates and builders.

Product Penetration

Increase product penetration to enhance relationship value.
Liaise with HDFC Ltd for loan approvals and disbursals.
Source open market business through referral models.

Productivity

Achieve performance targets and cross-sell products.
Improve conversion rates on inbound business.
Enhance team productivity.

Education

Graduate; Postgraduate preferred.

Certifications

Sales and Influencing Skills, Banking Product & Process Knowledge, Communication.

Key Competencies

Sales and influencing, communication, banking product knowledge, competition awareness, financial industry trends.

Major Stakeholders

Customers, credit team, operations, internal and external bank channels, HLIC, ERGO.