Relationship Manager - Retail Home Loan Sales

Tata Capital Finance Ltd; Telangana; On-site; INR 600,000 - 1,100,000; Full time

Job summary

Tata Capital Finance Ltd is seeking a high-energy sales leader in India to drive home loan numbers, manage an extensive DSA network, and build robust client relationships for repeat business and referrals.

The role emphasizes aggressive target achievement, cross-selling, and cross-functional coordination to ensure smooth login to disbursement processes and compliance with NHB norms.

Qualifications

• Graduate or postgraduate degree required.
• Experience in home loans or financial products preferred.
• Strong communication and negotiation skills.

Responsibilities

• Aggressively drive sales targets for home loans and cross-selling.
• Retain and expand customer base for home loan and LAP channels.
• Maximize sales via DSA networks and builder relationships.
• Develop and maintain strong client liaisons for repeat business.
• Identify new builder/channel relationships to penetrate markets.
• Coordinate with Operations and Credit to ensure disbursement readiness.

Skills

Relationship management

Sales target achievement

Cross-selling

DSA network management

Client relationship development

Market expansion

Education

Graduate

Masters / Postgraduate

Job description

Core Responsibilities:

• Aggressively drive the sales numbers and achieve the business targets for home loans and through cross selling while continuing to enhance and upgrade the client relationships.
• Retain and expand the company's base of customers for home loan and LAP channel so as to ensure repeat business or referrals
• Maximize sales through a network of DSA by effectively managing connector and builder relationships to ensure strong business
• Develop and maintain strong liaisons with the clients for repeat business or referrals.
• Maximize number of APFs and increase penetration in the approved APF projects.
• Identify and develop new builder/channel relationships so as to penetrate new markets and thereby increase business
• Ensure the files are processed from login stage to disbursement and liaise with internal departments (Operations and Credit) for completion.

Sales Planning and Team Management

• Optimize team productivity by effectively managing the team of relationship managers so as to assure achievement of team results and thereby meet the business targets and profitability of the area
• Align with the team on ground lead generation activities for Sales.
• Lead and supervise the team of relationship managers for the implementation of the growth agenda through appropriate training, motivation and deployment strategies

Industry & Governance

• Constantly keep abreast of market trends and competitor intelligence so as to build and develop effective sales and marketing strategies
• Use understanding of the markets / competition / process and products available in the markets to provide positive feedback to the central product and policy team to stay ahead in the market.
• Ensure compliance to all Audit / NHB regulations as well as processes, policies and reports as per company designed systems.

Qualifications: Graduate, Masters/Postgraduate