Front Office Manager

Alila Hotels; Pauri Garhwal; On-site; INR 900,000 - 1,200,000; Full time

Job summary

Alila Lansdowne in Lansdowne is seeking a Front Office Manager to oversee the department in line with Hyatt International's strategies and brand standards. You will manage Front Desk, Front Service (parking and entrance), and the Communications Centre to ensure efficient operations and exceptional guest experiences.

The role emphasizes delivering the brand promise, coordinating with hotel leadership, and meeting guest, employee, and owner expectations within a larger hospitality operation.

Qualifications

• Ideally with a university degree or diploma in Hospitality or Tourism management.
• Minimum 2 years work experience as Front Office Manager or Assistant Front Office Manager in a larger operation.
• Good problem solving, administrative and interpersonal skills are a must.

Responsibilities

• Manage the Front Office operations for the hotel, including Front Desk, Front Service (parking and hotel entrance), Communications Centre.

Skills

Problem solving

Administrative skills

Interpersonal skills

Education

University degree or diploma in Hospitality or Tourism management

Job description

Organization- Alila Lansdowne

Summary

You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations.

The Front Office Manager is responsible in delivering the brand promise by managing the Front Office operations for the hotel, including, but not limited to, the Front Desk, Front Service (including parking and the hotel entrance), Communications Centre.

Qualifications

• Ideally with a university degree or diploma in Hospitality or Tourism management.
• Minimum 2 years work experience as Front Office Manager or Assistant Front Office Manager in a larger operation.
• Good problem solving, administrative and interpersonal skills are a must.