Front Office Manager

Hyatt Hotels Corporation; Bengaluru; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Hyatt Hotels Corporation in Bengaluru, Karnataka, India is seeking a proactive Front Office Manager to lead the department in line with Hyatt's standards and guest expectations.

You will oversee Front Desk, Front Service, and Communications Centre, ensuring smooth operations, high service quality, and effective team leadership. Experience in hospitality management and guest-focused service is essential.

Qualifications

• University degree in Hospitality or Tourism management.
• Minimum 2 years work experience as Front Office Manager or as Assistant Front Office Manager in a large operation.
• Good problem solving, administrative and interpersonal skills are a must.

Responsibilities

• Responsible for the efficient running of the Front Office department in line with Hyatt's strategies and brand standards.
• Manage Front Desk, Front Service (parking and hotel entrance) and Communications Centre to meet guest and owner expectations.
• Ensure service quality, smooth operations and effective leadership of the front office team.

Skills

Problem solving

Interpersonal skills

Administrative skills

Education

University degree in Hospitality or Tourism management

Job description

"Our leaders have always encouraged us to try new approaches and learn by experimentation. The biggest learning through this was that persistence and calculated risks, pay off."

You will be responsible forthe efficient runningofthe department in line with Hyatt International's Corporate Strategies andbrand standards, whilst meetingemployee, guest and owner expectations.

The Front Office Manager is responsible to deliver the brand promise by managing the Front Office operations for the hotel, including, but not limited to, the Front Desk, Front Service (including parking and the hotel entrance), Communications Centre.

Qualifications

Ideally with a university degree in Hospitality or Tourism management.

Minimum 2 years work experience as Front Office Manager or as Assistant Front Office Manager in a large operation.

Good problem solving, administrative and interpersonal skills are a must.

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