Front Office Executive

Bravofly; India; On-site; INR 300,000 - 500,000; Full time

Benefits offered by this job

Friendly and international work environment

Access to professional training platforms

Diversity and inclusion initiatives

Job summary

A leading travel-tech company in Bengaluru is seeking an Agent – Customer Support to enhance the traveller's experience. In this role, you will manage office duties, support HR with onboarding, and ensure visitor satisfaction. Candidates must possess excellent communication skills, a positive attitude, and be proactive team players. This position offers a diverse and inclusive work environment, with opportunities for skill development and professional training.

Responsibilities

• Greeting visitors and ensuring a positive office experience.
• Assisting with routine office tasks like photocopying.
• Managing office supplies and inventory.
• Coordinating with building technicians for repairs.
• Supporting HR with onboarding and arrangements.

Skills

Good communication skills

Proactive team player

Positive attitude

Self-motivated

Problem solver

Job description

The Company

At lastminute.com, we live for the holidays. We are the European Travel-Tech leader in Dynamic Holiday Packages. With technology, we turn spontaneous thoughts into meaningful experiences, helping people travel the world.

We are looking for an Agent – Customer Support to join our team of around 1,700 people worldwide to help us power up the traveller’s journey for millions of holidaymakers. If you are Skilled into Excellent verbal and written communication & Problem Solving, keep on reading, as you might be the perfect fit for this job.

Job Description

What your impact will be

• Greeting Visitors: Welcoming Employees and visitors, ensuring a smooth and positive experience with greeting the visitors and employees. Ensuring the reception & office area is well-maintained.
• Providing Basic Office Support: Assisting with photocopying, submitting it to finance and other routine office tasks.
• Checking all the meeting rooms for marker pens, AC, Lights and chairs are placed properly.
• Repair & maintenance : Checking frequently on repair and maintenance and co-ordinate with building technicians and resolving ASAP.
• Providing Information: Answering questions and providing assistance to visitors.
• Managing Office Supplies: Monitoring and ordering office supplies.
• Supporting HR and Operations: Assisting with onboarding new hires with seating arrangement & arranging goodies for the new hires. Arranging flowers for new joiners and arranging weekly flowers for the reception area.
• Managing visitor logs, Courier logs, issuing access badges & arranging access to visitors in coordinating with building security.
• Managing stationery stocks inventory and updating it on a weekly basis.
• Flexibility in their working hours.

Your expertise

• Good communication skills
• Proactive team player with the ability to work in a team
• Positive attitude
• Self-motivated person with initiative
• Problem solver

Perks of working with us:

How we work together:

• An inclusive, friendly, and international environment (you’ll be working with colleagues from +10 countries and over 48 nationalities)

How we learn together:

• Professional and managerial skills development training paths, access to e-learning platforms such as O’reilly, Udemy, Coursera (depending on the department), and to our internal platform offering bespoke training content

Wish you were here? We do, too!

Selection process steps

• HR Screening (10-30 minutes)
• 1st interview (Manager)
• 2nd interview (Manager + HR Manager)
• Offer Extended

Our commitment to celebrate diversity and generate belonging

At the heart of our culture is a commitment to inclusion across race, gender, age, sexual orientation, religion, gender identity or expression, and accessibility. We strongly believe in an equal opportunity space, which is welcoming and celebrates the uniqueness of everyone who works here. We value different lived experiences and respect viewpoints, as we know unicity drives innovation. We want to make sure our people reflect the communities across the world we help travel.

Eligibility criteria:

• By submitting your information and application, you confirm that you are legally authorised to work in the country of employment and that you do not require visa sponsorship to obtain employment visa status.