Front Office Executive

JLL; Hyderabad; On-site; INR 300,000 - 450,000; Full time

Job summary

JLL is seeking a Receptionist/Front Office Executive for Integrated Facilities Management — Work Dynamics (APAC/India) in Hyderabad. You will greet visitors, manage front desk operations, and maintain a professional image while supporting calls, records, and daily admin tasks.

The role emphasizes continuous improvement, client reporting, and compliance with safety and system procedures, all while delivering excellent service in a busy office environment.

Qualifications

• Graduate in any discipline with 1–5 years front desk/reception experience.
• Experience with continuous improvement initiatives and client reporting.
• Familiar with occupational safety requirements and strong computer literacy.
• Ability to manage activities using different systems.

Responsibilities

• Greet and guide visitors showing a warm welcome and direct them as needed.
• Handle all incoming and outgoing calls and distribution professionally.
• Maintain and update records and databases, including telephone registers and client contacts.
• Perform general administration, help desk tasks, and support conference room/event coordination.

Skills

Front desk management

Customer service

Computer literacy

Multitasking

Education

Graduate degree

Tools

MS Office

Call tracking systems

Job description

Receptionist/Front Office Executive Integrated Facilities Management — Work Dynamics (APAC/India)

What this job involves:

Serving on the front lines of customer service

Are you a people person who can make daily interactions such a breeze?

In this role, you’ll be in charge of one of the busiest places in the office—the front desk. Constantly on the go, you’ll give our visitors a warm welcome, and guide them and our employees along the way. In other words, you will set the benchmark in giving our company a good first impression.

Throughout the day, you will also handle all incoming and outgoing calls, including distribution. Therefore, it is essential to remain professional and polite in the way you present yourself, from appearance to behaviour.

You will spend each day looking at how you can maintain and improve the front office. Part of your checklist is to get your hands on the latest magazines and newspapers to be displayed in the reception.

Being at the heart of the business

Maintaining and updating records and database are also part of your basic daily routine. These include telephone registers, call tracking and client contacts. Much of your time will also be spent on general admin activities and other help desk tasks. Working at JLL, you should constantly keep in mind that you are working in compliance with our regulations.

Other responsibilities you will take care of include contributing to the monthly management report for the client and participating in emergency evacuation procedures. On top of these, you’ll be expected to develop policies and procedures needed for all functions in the reception. As needed, you’ll also take part in managing conference rooms, events, flower arrangement coordination, and others.

Sound like you? To apply you need to be:

• A highly skilled professional
• You should be a graduate in any discipline and have one to five years’ experience in front desk management or reception. Proven experience with continuous improvement initiatives and client reporting is also vital for this role. If you’re familiar with occupational safety requirements matched with strong computer literacy and the ability to manage activities using different systems, then you might be the best fit for this job.

A client service champ

A strong customer service focus is a pre-requisite of this job. Do you have unmatched people skills that can help you ease your interactions with a wide range of client staff—regardless of their level—and their demands? An outstanding multitasking talent also provides a perfect complement to your skill set.

What we can do for you:

At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.