Front Office Executive

Jones Lang LaSalle Incorporated; Hyderabad; On-site; INR 240,000 - 360,000; Full time

Job summary

Jones Lang LaSalle Incorporated in Hyderabad, India, is seeking a Receptionist/Front Office Executive for Integrated Facilities Management. Location: On-site – Hyderabad, TS; Scheduled Weekly Hours: 48.

The role entails front desk duties, visitor handling, calls, records, and admin support in a fast-paced office environment. The ideal candidate will have 1–5 years of front desk experience, strong customer service focus, and the ability to work across systems with good computer literacy.

Qualifications

• Must be a graduate in any discipline with 1–5 years’ front desk management or reception experience.
• Proven experience with continuous improvement initiatives and client reporting is vital.
• Familiarity with occupational safety requirements and ability to manage activities using different systems.
• A strong customer service focus is a prerequisite.
• Excellent people skills and multitasking ability are essential.

Responsibilities

• Greet visitors with a warm welcome at the front desk and guide them and employees.
• Handle all incoming and outgoing calls, including distribution; maintain professional presence.
• Maintain and update records and database; manage telephone registers and client contacts.
• Perform general admin and help desk tasks; support monthly client management reporting.
• Assist with conference room management, events, and related coordination.

Skills

Front desk management

Customer service

People skills

Multitasking

Office software

System navigation

Education

Graduate in any discipline

Tools

MS Office

Job description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Receptionist/Front Office Executive Integrated Facilities Management — Work Dynamics (APAC/India)

What this job involves

Serving on the front lines of customer service. Are you a people person who can make daily interactions such a breeze? In this role, you’ll be in charge of one of the busiest places in the office—the front desk. Constantly on the go, you’ll give our visitors a warm welcome, and guide them and our employees along the way. In other words, you will set the benchmark in giving our company a good first impression.

Throughout the day, you will also handle all incoming and outgoing calls, including distribution. Therefore, it is essential to remain professional and polite in the way you present yourself, from appearance to behaviour. You will spend each day looking at how you can maintain and improve the front office. Part of your checklist is to get your hands on the latest magazines and newspapers to be displayed in the reception. Being at the heart of the business, maintaining and updating records and database are also part of your basic daily routine. These include telephone registers, call tracking and client contacts. Much of your time will also be spent on general admin activities and other help desk tasks.

Working at JLL, you should constantly keep in mind that you are working in compliance with our regulations. Other responsibilities you will take care of include contributing to the monthly management report for the client and participating in emergency evacuation procedures. On top of these, you’ll be expected to develop policies and procedures needed for all functions in the reception. As needed, you’ll also take part in managing conference rooms, events, flower arrangement coordination, and others.

To apply you need to be:

• A highly skilled professional. You should be a graduate in any discipline and have one to five years’ experience in front desk management or reception.
• Proven experience with continuous improvement initiatives and client reporting is also vital for this role.
• If you’re familiar with occupational safety requirements matched with strong computer literacy and the ability to manage activities using different systems, then you might be the best fit for this job.
• A strong customer service focus is a pre-requisite of this job.
• Do you have unmatched people skills that can help you ease your interactions with a wide range of client staff—regardless of their level—and their demands?
• An outstanding multitasking talent also provides a perfect complement to your skill set.

What we can do for you:

At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Location: On-site –Hyderabad, TS

Scheduled Weekly Hours: 48

Equal Opportunity Statement

Jones Lang LaSalle (\"JLL\") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page.

Privacy Notice

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