Front Office Associate

Elevate Prime Solutions (EPS Group); Gurgaon; On-site; INR 250,000 - 400,000; Full time

Job summary

Hyatt Regency Gurgaon in Gurgaon is seeking a proactive guest services associate to support front office operations, including check-in/out, reservations, and handling guest queries. You will play a key role in delivering exceptional hospitality and smooth guest experiences.

Coordinate with housekeeping and other departments to ensure timely resolution of requests, uphold service standards, and assist guests with billing and luggage support as needed.

Responsibilities

• Support front office operations including guest check-in and check-out.
• Reservations coordination and guest queries.
• Billing support, luggage and guest assistance.
• Maintain service standards.
• Coordinate with housekeeping and other hotel departments to ensure smooth guest experiences and timely resolution of requests.

Job description

Support front office operations including guest check-in and check-out, reservations coordination, guest queries, billing support, luggage and guest assistance, and maintaining service standards. Coordinate with housekeeping and other hotel departments to ensure smooth guest experiences and timely resolution of requests.

Hyatt Regency Gurgaon is a reputed organization operating in Operations and based in Gurgaon. The company is actively hiring and offers opportunities across multiple domains.

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