Front Line Manager - FandA - MDM 4C

Genpact Ltd.; Dadri; On-site; INR 1,800,000 - 2,400,000; Full time

Job summary

Genpact Ltd. in India is seeking a Front Line Manager - F&A MDM to lead a team of master data associates, ensuring data governance, quality, and compliance across supplier, customer, and product domains.

The role focuses on process ownership, improvements, and collaboration with procurement, finance, IT, and sales to deliver accurate master data and dashboards for senior leadership. You will oversee MDG tools like SAP MDG, Informatica, and Stibo, drive automation, and mentor staff in a

Qualifications

• Oversee master data governance policies and ensure data quality.
• Monitor and enforce data accuracy across master data domains.
• Drive compliance with data management frameworks and procedures.
• Lead end-to-end master data processes including creation, update, and deletion requests.
• Collaborate with procurement, finance, IT, and sales to understand data needs.

Responsibilities

• Lead and manage a team of master data associates ensuring high performance and adherence to SLAs.
• Coach, mentor, and develop team members to build expertise in master data processes.
• Conduct regular performance reviews and identify training needs.
• Monitor KPIs such as data quality scores and turnaround times.
• Prepare status reports and dashboards for senior management.
• Oversee usage and maintenance of MDM tools and platforms (SAP MDG, Informatica, Stibo Systems).
• Ensure data security and access controls are maintained according to policies.

Skills

Master Data Governance

Data Quality

People Leadership

Process Improvement

Stakeholder Management

Education

Bachelor's - Accounting

Bachelor's - Commerce

Bachelor's - Economics

Bachelor's - Finance

Master's - Finance

Tools

SAP MDG

Informatica

Stibo Systems

Job description

Job Description

Front Line Manager - F&A - MDM Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting‑edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Team Leadership & People Management

Lead and manage a team of master data associates/analysts ensuring high performance and adherence to SLAs. Coach, mentor, and develop team members to build strong expertise in master data processes. Conduct regular performance reviews, provide feedback, and identify training needs.

1. 2. Master Data GovernanceEnsure strict adherence to master data governance policies and standards.Monitor and enforce data quality, accuracy, and completeness across master data domains (e.g., supplier, customer, product).Drive compliance with data management frameworks, ensuring all master data changes follow established procedures.
2. 3. Data Quality ManagementOversee data cleansing, validation, and enrichment activities to maintain high data quality.Identify data inconsistencies, duplication, and anomalies; implement corrective actions.Collaborate with business and IT teams to resolve data-related issues.
3. 4. Process Ownership & ImprovementOwn end-to-end master data processes including creation, update, and deletion requests.Implement process improvements and automation initiatives to enhance efficiency and reduce errors.Ensure all process documentation is up to date and communicated to the team.
4. 5. Stakeholder ManagementAct as the key point of contact for master data issues across business units and IT.Collaborate closely with cross-functional teams (procurement, finance, IT, sales) to understand master data needs and challenges.Facilitate communication and alignment on master data standards and best practices.
5. 6. Reporting & MetricsMonitor and report on key master data KPIs such as data quality scores, turnaround times, and compliance rates.Prepare and present status reports and dashboards to senior management.Use data insights to recommend and implement corrective actions.
6. 7. System & Tool ManagementOversee usage and maintenance of MDM tools and platforms (e.g., SAP MDG, Informatica, Stibo Systems).Coordinate with IT for system upgrades, issue resolution, and data integration projects.Ensure data security and access controls are maintained in line with policies.
7. 8. Compliance & Audit SupportEnsure master data management activities comply with regulatory and internal audit requirements.Support audit activities by providing documentation, reports, and clarifications.Implement audit recommendations related to master data governance and controls.

Qualifications

Bachelors - Accounting, Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Finance

Certifications

Certified Financial Analyst (CFA) - SkillabSkillab, Certified Public Accountant (CPA) - Perfekt SzolnokPerfekt Szolnok, Financial Risk Manager (FRM) - LinkedIn LearningLinkedIn Learning

Required Skills

Business Reporting, Business Reporting, Consumer Packaged Goods (CPG), Critical Thinking, Data Management, Finance, Financial Operations, Informatica PowerCenter, JDE Finance, Master Data Management (MDM), Medical Devices, Microsoft Office, Microsoft Power Business Intelligence (PBI), Mobility, Pega BPM, People Leadership, PeopleSoft CRM, Pharmacy, Pricing Management, Project Management, Retail Industry, Salesforce (Software), SAP Enterprise Resource Planning (ERP), SAP ERP Central Component (SAP ECC), SAP Master Data Governance {+ 4 more}

Language

English (Required)

Language Proficiency -

Upper Intermediate - B2

Job Type

Regular

Master Skill List -

F&A - MDM

Remote Type -

Office

Work Shift -

Night Job (India)

Why join Genpact?

• Lead AI-powered transformation - Drive innovation and solve real-world business challenges that matter
• Make an impact - Help global enterprises solve business challenges that matter
• Accelerate your career - Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.