Front Line Manager - F&A - MDM 4C

3502 Servicios Internacionales De Atencion Al Cliente, Limitada

Dadri

On-site

INR 1,000,000 - 1,400,000

Full time

3 days ago

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Job summary

Genpact is seeking a Front Line Manager for F&A - MDM to lead a master data team, ensure data quality and governance, and drive process improvements. The role focuses on cross-functional collaboration with procurement, finance, IT, and sales to align master data standards and controls.

Ideal candidates have strong experience in master data management, data quality, and governance, with leadership capabilities to coach and develop a high-performing team in a fast-moving, innovation-driven

Qualifications

Master data management and governance expertise required.
Experience leading data quality and governance initiatives.
Strong business reporting and analytics capabilities.

Responsibilities

Lead and manage a team of master data associates ensuring high performance and SLAs.
Coach and develop team members for master data processes.
Own end-to-end master data processes and drive automation improvements.

Skills

MDM

Data Management

Finance

JDE Finance

Informatica PowerCenter

SAP MDG

Pega BPM

People Leadership

Education

Bachelors - Accounting

Bachelors - Commerce

Bachelors - Economics

Bachelors - Finance

Masters - Finance

Tools

Informatica PowerCenter

SAP MDG

SAP ERP Central Component (SAP ECC)

JDE Finance

Microsoft Power BI

Job description

Front Line Manager - F&A - MDM

Ready to turn bold ideas into real-world impact?

At Genpact, we don't just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we're at the forefront of it. Genpact's AI Gigafactory , our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI , our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting- edge AI solutions, and want to push the boundaries of what's possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world's leading enterprises.

Get to know us at genpact.com and on LinkedIn , YouTube , X , and Facebook .

Job Description

Team Leadership & People Management

Lead and manage a team of master data associates/analysts ensuring high performance and adherence to SLAs.
Coach, mentor, and develop team members to build strong expertise in master data processes.
Conduct regular performance reviews, provide feedback, and identify training needs.

2. Master Data Governance

Ensure strict adherence to master data governance policies and standards.
Monitor and enforce data quality, accuracy, and completeness across master data domains (e.g., supplier, customer, product).
Drive compliance with data management frameworks, ensuring all master data changes follow established procedures.

3. Data Quality Management

Oversee data cleansing, validation, and enrichment activities to maintain high data quality.
Identify data inconsistencies, duplication, and anomalies; implement corrective actions.
Collaborate with business and IT teams to resolve data-related issues.

4. Process Ownership & Improvement

Own end-to-end master data processes including creation, update, and deletion requests.
Implement process improvements and automation initiatives to enhance efficiency and reduce errors.
Ensure all process documentation is up to date and communicated to the team.

5. Stakeholder Management

Act as the key point of contact for master data issues across business units and IT.
Collaborate closely with cross-functional teams (procurement, finance, IT, sales) to understand master data needs and challenges.
Facilitate communication and alignment on master data standards and best practices.

6. Reporting & Metrics

Monitor and report on key master data KPIs such as data quality scores, turnaround times, and compliance rates.
Prepare and present status reports and dashboards to senior management.
Use data insights to recommend and implement corrective actions.

7. System & Tool Management

Oversee usage and maintenance of MDM tools and platforms (e.g., SAP MDG, Informatica, Stibo Systems).
Coordinate with IT for system upgrades, issue resolution, and data integration projects.
Ensure data security and access controls are maintained in line with policies.

8. Compliance & Audit Support

Ensure master data management activities comply with regulatory and internal audit requirements.
Support audit activities by providing documentation, reports, and clarifications.
Implement audit recommendations related to master data governance and controls.

Qualifications