Front Desk Receptionist

Maxpetz India; Kolkata District; On-site; INR 183,000 - 219,000; Full time

Job summary

MaxPetz India is looking for a friendly and professional Front Desk Receptionist to manage reception and assist pet parents. The candidate must be pet-friendly and comfortable interacting with dogs and cats.

As a frontline representative, you will greet visitors, handle inquiries, schedule appointments, and coordinate with doctors and staff to ensure smooth operations at Southern Avenue, Kolkata. The role requires good communication and organizational skills with a patient, empathetic approach.

Qualifications

• 1–3 years of experience in hospital, clinic, front desk, reception, or customer service.
• Good communication and interpersonal skills.
• Basic computer knowledge.
• Good organizational and multitasking skills.
• Must be pet-friendly and comfortable around animals.
• Veterinary/hospital experience will be an advantage.

Responsibilities

• Greet and assist pet parents and visitors.
• Manage appointments, registrations, calls, and WhatsApp queries.
• Handle billing, payments, and basic documentation.
• Coordinate with doctors and hospital staff.
• Maintain a smooth and welcoming front-desk experience.
• Handle customer queries and concerns professionally.

Skills

Communication skills

Interpersonal skills

Multitasking

Organizational skills

Pet-friendly

Job description

Front Desk Receptionist MaxPetz India

Company: MaxPetz India – Multi-Speciality Veterinary Hospital
Location: Southern Avenue, Kolkata
Salary: Up to 18,000/month
Experience: 1–3 years

Job Summary

MaxPetz India is looking for a friendly and professional Front Desk Receptionist to manage reception and assist pet parents. The candidate must be pet-friendly and comfortable interacting with dogs and cats.

Key Responsibilities

• Greet and assist pet parents and visitors.
• Manage appointments, registrations, calls, and WhatsApp queries.
• Handle billing, payments, and basic documentation.
• Coordinate with doctors and hospital staff.
• Maintain a smooth and welcoming front-desk experience.
• Handle customer queries and concerns professionally.

Requirements

• 1–3 years of experience in hospital, clinic, front desk, reception, or customer service.
• Good communication and interpersonal skills.
• Basic computer knowledge.
• Good organizational and multitasking skills.
• Must be pet-friendly and comfortable around animals.
• Veterinary/hospital experience will be an advantage.