Front Desk Executive - Faridabad

BERKOWITS HAIR & SKIN CLINIC; Faridabad District; On-site; INR 250,000 - 350,000; Full time

Job summary

Berkowits Hair & Skin Clinic invites applications for a Front Desk Executive / Receptionist at its Faridabad center. Responsibilities include greeting clients, managing appointments, guiding visitors, and coordinating with doctors and staff to ensure smooth clinic flow.

Ideal candidates will have 1–5 years of relevant experience, strong English communication, and proficiency in MS Office. 6 days a week, working hours 9:45 AM to 7:00 PM, location Faridabad, Haryana.

Qualifications

• Female candidates only.
• Strong communication skills with English proficiency preferred.
• Good knowledge of MS Office and basic computer applications.
• Pleasant personality with excellent interpersonal skills.

Responsibilities

• Greet and welcome clients professionally.
• Check appointments, retrieve records, and coordinate with doctors/technicians.
• Escort clients to consultation or treatment areas when required.
• Guide and assist clients throughout their clinic visit.
• Generate accurate bills for services and product sales.
• Handle payments and maintain daily collections.
• Ensure invoices are closed the same day after approvals.
• Handle all incoming calls for booking, rescheduling, or cancellations.
• Check availability of doctors/rooms/equipment before confirming appointments.
• Send reminders to clients for appointments and facilitate video consultations when required.
• Return missed calls promptly and perform follow-ups as per scripts.

Skills

Communication

MS Office

English proficiency

Interpersonal skills

Tools

MS Office

Job description

Front Desk Executive / Receptionist

Berkowits Hair & Skin Clinic 45+ Clinics PAN India

About Berkowits Hair & Skin Clinic

Berkowits Hair & Skin Clinic is one of Indias leading and fastest-growing aesthetic and trichology chains, with 45+ clinics across the country and over 30 years of excellence in advanced hair and skin solutions. Trusted by more than 1,00,000 clients, Berkowits pioneered non-surgical hair replacement in India and continues to lead the industry with innovative technologies in trichology, dermatology, lasers, and regenerative treatments. Our core USP lies in delivering ethical, science-backed, personalized care through highly trained professionals and globally approved technologies. With a strong legacy of breakthroughs and consistent client satisfaction, our mission is to make world-class aesthetic care accessible, while our vision is to be Indias most trusted and technology-driven brand in beauty, wellness, and medical aestheticscommitted to safety, results, and an exceptional client experience.

Key Responsibilities

• Greet and welcome clients professionally.
• Check appointments, retrieve records, and coordinate with doctors/technicians.
• Escort clients to consultation or treatment areas when required.
• Guide and assist clients throughout their clinic visit.

Training will be provided for smooth onboarding and understanding of the processes.

• Generate accurate bills for services and product sales.
• Handle payments (cash, card, digital modes) and maintain daily collections.
• Ensure all invoices are closed the same day after necessary approvals.

• Handle all incoming calls for booking, rescheduling, or cancellations.
• Check availability of doctors, technicians, rooms, and equipment before confirming appointments.
• Send WhatsApp/call reminders to clients for appointment confirmations.
• Facilitate video consultations when required.

• Return all missed calls promptly; maintain weekly missed call counts.
• Call regular clients who haven't visited in the past 3 months.
• Make follow-up and promotional calls as per scripts provided by Head Office.

Who Can Apply

• Female candidates only.
• Strong communication skills (English proficiency preferred).
• Good knowledge of MS Office and basic computer applications.
• Pleasant personality with excellent interpersonal skills.

Salary - Rs 2.5 to 3.5 LPA

Experience - 1 - 5 Years

Office Timings

6 days working per week

No weekly off on Friday, Saturday, or Sunday

Working Hours: 9:45 AM 7:00 PM

Location - LGF 5, Crown Plaza Mall, Azad Colony, Sector 15A, Faridabad, Haryana 121001