Front Desk Executive / Patient Experience Specialist

QHT Clinic; Haridwar; On-site; INR 350,000 - 550,000; Full time

Benefits offered by this job

Top-tier compensation

Luxury work environment

Career growth opportunities

Job summary

QHT Clinic in Haridwar seeks smart, energetic Front Desk Professionals to deliver a 5-star experience for patients and clients. If you have a passion for luxury hospitality, exceptional communication skills, and a polished personality, we want you on our team!

Responsibilities include welcoming patients, managing appointments and inquiries, and representing the brand with premium service. Prior experience in 5-star hospitality or premium clinics is preferred; weekend shifts are required.

Qualifications

• Requires polished, professional demeanor and excellent communication in Hindi and English.
• Experience in luxury hospitality, premium healthcare, or aviation preferred.
• Willingness to work on Saturdays and Sundays (weekend shifts mandatory).

Responsibilities

• Welcome patients with warmth and maintain a luxury front-desk ambiance.
• Coordinate appointment schedules and handle phone inquiries for seamless doctor-patient communication.
• Act as the face of QHT Clinic with premium customer service and empathetic queries handling.
• Maintain accurate patient logs, manage billing/invoices, and keep reception area organized.

Skills

5-Star patient engagement

communication skills

front desk operations

professional appearance

Job description

QHT Clinic, Haridwar

Location: Haridwar, Uttarakhand

Positions Available: 3

Experience: 1–5 Years (Prior experience in 5-Star Hotels, Luxury Hospitality, Premium Healthcare, or Aviation preferred)

Salary: Best in Industry (No bar for the right candidate + Attractive Incentives)

About the RoleQHT Clinic Haridwar is looking for smart, energetic, and highly presentable Front Desk Professionals to deliver a 5-star experience to our patients and clients. If you have a passion for luxury hospitality, exceptional communication skills, and a polished personality, we want you on our team!

Key Responsibilities

• 5-Star Patient Engagement: Welcome patients with warmth, maintain a luxury front-desk ambiance, and manage smooth check-ins and check-outs.
• Appointment & Call Management: Coordinate patient schedules, handle phone inquiries, and ensure seamless communication between doctors and patients.
• Brand Representation: Act as the face of QHT Clinic, delivering premium customer service and handling patient queries with empathy and confidence.
• Desk Administration: Maintain accurate patient logs, handle billing/invoices, and ensure the reception area is always clean, welcoming, and organized.

What We Are Looking For

• Personality & Appearance: Extremely smart, well-groomed, energetic, and confident with a modern professional demeanor.
• Communication Skills: Excellent verbal communication in Hindi and English with a pleasing phone etiquette.
• Background: Candidates with experience in 5-Star Hospitality, Luxury Retail, Aviation, or Premium Clinics will be given top priority.
• Flexibility: Willingness to work on Saturdays and Sundays (Weekend shifts are mandatory, off will be provided on weekdays).

Why Join QHT Clinic?

• Top-tier Compensation: Industry-leading salary with performance incentives.
• Luxury Work Environment: Work in a premium, modern clinic setting.
• Career Growth: Excellent opportunities for learning, personality development, and career advancement

Skills: salary,aviation,star,communication skills,clinic,communication