Front Desk Executive - Lajpat nagar

Berkowits Hair & Skin Clinics; Delhi; On-site; INR 250,000 - 350,000; Full time

Job summary

Berkowits Hair & Skin Clinic in New Delhi invites a Front Desk Executive to be the first point of contact for clients, handle inquiries, bookings, and ensure a smooth patient flow.

You will manage billing, coordinate with doctors and staff, and support administrative tasks in a fast-paced clinic environment.

Qualifications

• Strong communication skills and English proficiency preferred.
• Good knowledge of MS Office and basic computer applications.
• Pleasant personality with excellent interpersonal skills.

Responsibilities

• Greet and assist clients at reception and manage flow.
• Handle billing, payments and daily income reconciliation.
• Manage appointments, calls and reminders; coordinate with staff.
• Support follow-ups and lead calling as required by HO.

Skills

Strong communication skills

Interpersonal skills

English proficiency

Tools

MS Office

Job description

Job Title: Front Desk Executive / Receptionist

Berkowits Hair & Skin Clinic – 45+ Clinics PAN India

About Berkowits Hair & Skin Clinic

Berkowits Hair & Skin Clinic is one of India’s leading and fastest-growing aesthetic and trichology chains, with 45+ clinics across the country and over 30 years of excellence in advanced hair and skin solutions. Trusted by more than 1,00,000 clients, Berkowits pioneered non-surgical hair replacement in India and continues to lead the industry with innovative technologies in trichology, dermatology, lasers, and regenerative treatments. Our core USP lies in delivering ethical, science-backed, personalized care through highly trained professionals and globally approved technologies. With a strong legacy of breakthroughs and consistent client satisfaction, our mission is to make world-class aesthetic care accessible, while our vision is to be India’s most trusted and technology-driven brand in beauty, wellness, and medical aesthetics—committed to safety, results, and an exceptional client experience.

Position: Front Desk Executive / Receptionist

We are looking for a smart, proactive, and customer-friendly Front Desk Executive who will serve as the first point of contact for all clients. The ideal candidate should be confident, well-spoken, and capable of managing client flow, billing, appointments, and administrative tasks efficiently.

Key Responsibilities

• Client Reception & Support
  • Greet and welcome clients professionally.
  • Check appointments, retrieve records, and coordinate with doctors/technicians.
  • Escort clients to consultation or treatment areas when required.
  • Guide and assist clients throughout their clinic visit.
• Billing & Payments
  • Generate accurate bills for services and product sales.
  • Handle payments (cash, card, digital modes) and maintain daily collections.
  • Ensure all invoices are closed the same day after necessary approvals.
• Appointment Management & Communication
  • Handle all incoming calls for booking, rescheduling, or cancellations.
  • Check availability of doctors, technicians, rooms, and equipment before confirming appointments.
  • Send WhatsApp/call reminders to clients for appointment confirmations.
  • Facilitate video consultations when required.
• Follow-Up & Lead Calling
  • Return all missed calls promptly; maintain weekly missed call counts.
  • Call regular clients who haven't visited in the past 3 months.
  • Make follow-up and promotional calls as per scripts provided by Head Office.

Who Can Apply

Female candidates only.

• Strong Communication Skills (English Proficiency Preferred).
• Good knowledge of MS Office and basic computer applications.
• Pleasant personality with excellent interpersonal skills.

Salary - Rs 2.5 to 3.5 LPA

Experience - 1 - 5 Years

Office Timings

• 6 days working per week
• No weekly off on Friday, Saturday, or Sunday
• Working Hours: 9:45 AM – 7:00 PM

Location

108/109, Basement, Block L, Part-2, Lajpat Nagar, New Delhi, Delhi 110024