Front Desk Executive

Nexus Group Pune; Pune District; On-site; INR 134,000 - 246,000; Full time

Job summary

Nexus Group Pune is seeking a Front Desk Executive for a full-time, on-site position in Pune City. You will be the first point of contact, welcoming visitors, managing the reception, answering calls, and directing inquiries with a courteous and professional demeanor.

The role requires strong communication, basic computer literacy, and the ability to multitask while representing the company positively. Prior receptionist or front desk experience is preferred, and a high school diploma is required.

Qualifications

• Strong interpersonal and customer service skills.
• Professional phone etiquette and reception duties experience.
• Clear and confident communication, both verbal and written.
• Basic computer literacy, including email, calendars and office software.
• Experience in front desk or customer-facing administrative roles preferred.
• Ability to maintain a neat, organized reception area and multitask.
• High school diploma required; higher education in administration or hospitality is a plus.
• Role is full-time on-site in Pune City.

Responsibilities

• Welcome visitors and manage the reception area.
• Answer and direct phone calls and handle inquiries.
• Maintain visitor logs and coordinate appointment schedules.
• Provide accurate information about company services.
• Handle mail and maintain records.
• Coordinate with internal teams to ensure smooth front office operations.

Skills

Interpersonal skills

Customer service

Phone etiquette

Communication skills

Education

High school diploma

Administration/hospitality degree (advantage)

Tools

Email apps

Calendars

Office software

Job description

Company Description

Nexus Group is a family-owned construction company with over 28 years of experience in building homes and townships. Established in 1996, the company was founded on principles of quality, integrity, and a vision to develop futuristic, eco-friendly, and well-planned communities. Nexus Group has developed millions of square feet of real estate in and around Pune and Nashik. Its operations span both residential and commercial sectors, covering all major aspects of real estate development. The company offers a stable and established work environment for professionals seeking long-term career growth in the construction industry.

Role Description

The Front Desk Executive is a full-time, on-site role based in Pune City. The role involves welcoming visitors, managing reception area operations, and ensuring a professional and courteous first point of contact for the company. Daily responsibilities include answering and directing phone calls, handling inquiries, managing visitor logs, coordinating appointment schedules, and providing accurate information about company services. The Front Desk Executive will also support basic administrative tasks such as handling mail, maintaining records, and coordinating with internal teams to ensure smooth front office operations. The role requires consistent punctuality, a polished professional demeanor, and the ability to represent the company positively at all times.

Qualifications

• Candidates should possess strong Interpersonal Skills and Customer Service capabilities to interact effectively with visitors and team members.
• Candidates should possess professional Phone Etiquette and Receptionist Duties experience, including call handling and visitor management.
• Candidates should possess clear and confident Communication skills, both verbal and written.
• Candidates should possess basic computer literacy, including familiarity with email, calendars, and office software.
• Relevant experience in front desk, reception, or customer-facing administrative roles is preferred.
• Ability to maintain a neat, organized reception area and handle multiple tasks with attention to detail.
• Minimum of a high school diploma; a degree or certification in administration, hospitality, or related fields is an advantage.
• Professional appearance, reliability, and the ability to work full-time on-site in Pune City.