Front Desk Executive

Berkowits Hair & Skin Clinics; Delhi; On-site; INR 250,000 - 350,000; Full time

Job summary

Berkowits Hair & Skin Clinic in New Delhi is seeking a Front Desk Executive/Receptionist to be the first point of contact for clients. You will manage reception, billing, appointments, and basic admin tasks with a focus on smooth patient flow and top-notch service.

Candidate should have strong communication skills, proficiency in MS Office, and a pleasant, professional demeanor. The role involves 6 days of work with working hours from 9:45 AM to 7:00 PM at the Vikaspuri clinic location.

Qualifications

• Female candidates only.
• Strong communication skills (English preferred).
• Good knowledge of MS Office and basic computer applications.
• Pleasant personality with excellent interpersonal skills.

Responsibilities

• Greet and assist clients at the front desk.
• Handle billing and payments, generate bills, and maintain daily collections.
• Manage appointments, check doctor availability, and coordinate with staff.
• Send reminders for appointments and handle follow-up calls.

Skills

Strong communication skills

Pleasant personality

English proficiency

Tools

MS Office

Job description

Job Title: Front Desk Executive / Receptionist

Berkowits Hair & Skin Clinic – 45+ Clinics PAN India

About Berkowits Hair & Skin Clinic

Berkowits Hair & Skin Clinic is one of India’s leading and fastest-growing aesthetic and trichology chains, with 45+ clinics across the country and over 30 years of excellence in advanced hair and skin solutions. Trusted by more than 1,00,000 clients, Berkowits pioneered non-surgical hair replacement in India and continues to lead the industry with innovative technologies in trichology, dermatology, lasers, and regenerative treatments. Our core USP lies in delivering ethical, science-backed, personalized care through highly trained professionals and globally approved technologies. With a strong legacy of breakthroughs and consistent client satisfaction, our mission is to make world-class aesthetic care accessible, while our vision is to be India’s most trusted and technology-driven brand in beauty, wellness, and medical aesthetics—committed to safety, results, and an exceptional client experience.

Position

We are looking for a smart, proactive, and customer-friendly Front Desk Executive who will serve as the first point of contact for all clients. The ideal candidate should be confident, well-spoken, and capable of managing client flow, billing, appointments, and administrative tasks efficiently.

Key Responsibilities

Client Reception & Support

• Greet and welcome clients professionally.


• Check appointments, retrieve records, and coordinate with doctors/technicians.


• Escort clients to consultation or treatment areas when required.


• Guide and assist clients throughout their clinic visit.

Training will be provided for smooth onboarding and understanding of the processes.

Billing & Payments

• Generate accurate bills for services and product sales.


• Handle payments (cash, card, digital modes) and maintain daily collections.


• Ensure all invoices are closed the same day after necessary approvals.

Appointment Management & Communication

• Handle all incoming calls for booking, rescheduling, or cancellations.


• Check availability of doctors, technicians, rooms, and equipment before confirming appointments.


• Send WhatsApp/call reminders to clients for appointment confirmations.


• Facilitate video consultations when required.

Follow-Up & Lead Calling

• Return all missed calls promptly; maintain weekly missed call counts.


• Call regular clients who haven't visited in the past 3 months.


• Make follow-up and promotional calls as per scripts provided by Head Office.

Who Can Apply

Female candidates only.

Strong Communication Skills (English Proficiency Preferred).

Good knowledge of MS Office and basic computer applications.

Pleasant personality with excellent interpersonal skills.

Salary

Rs 2.5 to 3.5 LPA

Experience

1 - 5 Years

Office Timings

6 days working per week

No weekly off on Friday, Saturday, or Sunday

Working Hours: 9:45 AM – 7:00 PM

Location: A-40, Guru Virjanand Marg, A-Block, Vikaspuri, New Delhi, 110018, near Axis Bank.

Skills

Billingappointmentcash managementstock managementFront Deskbasic computer knowledge