FRMU Manager - Investigation

Aditya Birla Capital; Maharashtra; On-site; INR 1,200,000 - 2,200,000; Full time

Job summary

Aditya Birla Capital invites applications for the role of Location Investigation Manager in Mumbai within the Risk and Legal department of Aditya Birla Finance Limited. The role emphasizes investigations, fraud control, and monetary recovery across mid-market and corporate sectors.

Candidates should have a bachelor’s or master’s degree and experience in collections, with strong analytical skills, stakeholder coordination, and willingness to travel for on-ground collection activities.

Qualifications

• Analytical thinking and attention to detail.
• Integrity and strong ethical standards.
• Effective communication and reporting.
• Process orientation and innovative mindset.
• Networking and stakeholder management.
• Ability to understand complexity of deal.
• Flexibility for travel and on-ground for collection.
• Technical proficiency in MIS and fraud systems.

Responsibilities

• Concluding the Investigation within reasonable period.
• Drafting & releasing Investigation Report within TAT from the Investigation concluding date.
• Coordination with law enforcement agencies & industry.
• Monetary recovery from fraud cases as per penalty matrix.
• Mystery Shopping / Seeding.
• Enhancements / Innovations / Initiatives - New Process changes, Automation, System.
• Root Cause Analysis (RCA), Identification of gaps / fraud mitigating steps.
• Coordinate with Legal team for filing Police Complaints & FIR.
• Department Audit & Regulatory Compliance (Internal Audit Score & Open Items).
• Vendor Management.
• MIS & Reporting – Incident, Cyber Fraud & verification Tracker maintenance & bill processing.
• Periodical data / dashboard preparation for Management, RMC, ORMC, ACB
• Driving Awareness Campaign along with L&D and Marketing Team.
• Creating training & awareness material on fraud aspect for internal staffs & public.

Skills

Analytical thinking

Integrity

Communication

Process orientation

Stakeholder management

Deal complexity

Travel readiness

MIS and fraud tech

Education

Bachelor or Master’s degree

Job description

Business

Aditya Birla Capital

Job Description – Location Investigation Manager

Enriching Lives Winning as ONE

ABC Company Info

Aditya Birla Capital Limited ("ABCL") is the holding company for the financial services businesses of the Aditya Birla Group. With subsidiaries/JVs that have a strong presence across Protecting, Investing and Financing solutions, ABCL is a financial solutions group that caters to the diverse needs of its customers across their life cycle. Powered by more than 38,000 employees, the businesses of ABCL have a nationwide reach with over 1300 branches, more than 2,00,000 agents/channel partners and various bank partners.

Aditya Birla Finance Limited

Aditya Birla Finance Limited (“ABFL”), a subsidiary of Aditya Birla Capital Limited, is among the leading well-diversified non-banking financial services company in India. ABFL offers customized solutions in the areas of personal finance, mortgage finance, SME finance, corporate finance, wealth management, debt capital markets and loan syndication.

What makes an ideal ABC Citizen?

At ABC, we are constantly on the lookout for individuals who resonate with our 5 core values of Speed, Passion, Integrity, Seamlessness and commitment and live them every day, while also understanding our vision. We believe in building leaders who thrive on challenges, take the onus of creating and sustaining strong teams, and forms strong networks as a result of effective relationship-building.

Role Details

Business Aditya Birla Capital

Unit Aditya Birla Finance Limited

Location Mumbai

Role Location Investigation Manager

Department Risk and Legal

Eligibility Criteria

Bachelor or master’s degree, Experience in Collection for mid market/corporate

Required Skills & Competencies

• Analytical thinking and attention to detail.
• Integrity and strong ethical standards.
• Effective communication and reporting.
• Process orientation and innovative mindset.
• Networking and stakeholder management.
• Ability to understand complexity of deal
• Flexibility for travel and on-ground for collection.
• Technical proficiency in MIS and fraud systems.

Key Responsibilities

Key Result Areas

Monetary Savings

• Concluding the Investigation within reasonable period.
• Drafting & Releasing Investigation Report within TAT from the Investigation concluding date.
• Co-ordination with law enforcement agencies & industry.
• Monetary recovery form fraud cases as per penalty matrix.
• Mystery Shopping / Seeding.

Internal Control & Process

• Enhancements / Innovations / Initiatives - New Process changes, Automation, System.
• Root Cause Analysis (RCA), Identification of gaps / fraud mitigating steps.
• Coordinate with Legal team for filing Police Complaints & FIR.
• Department Audit & Regulatory Compliance (Internal Audit Score & Open Items).
• Vendor Management.

Process Efficiency

• MIS & Reporting –
• Incident, Cyber Fraud & verification Tracker maintenance & bill processing.
• Periodical data / dashboard preparation for Management, RMC, ORMC, ACB
• 'Driving Awareness Campaign along with L&D and Marketing Team.
• Creating training & awareness material on fraud aspect for internal staffs & public.

People Management

• Learning & Development - Self Training (4) & staff Training / awareness campaign
• Team Engagement / Management - Agency Collaboration, Team Huddle & Engagement, Co-ordination with internal Stakeholders
• Visit, Training & Meetings – Internal & External

Disclaimer

Aditya Birla Capital is committed to provide equal opportunity to all in employment and prohibits discrimination or harassment in any form on the basis of race, colour, religion, ethnicity, age, gender, disability or any other characteristic protected by law. Diversity, Equity and Inclusion (DEI) is embedded in our recruitment policies based on our business needs and candidates meeting the eligibility criteria such as qualification, skills and experience.