Freshers Fraud Analyst Voice Process UK Shift , Salary Flat 5.6 L/A

Ignites Human Capital; Bengaluru; On-site; INR 504,000 - 616,000; Full time

Job summary

Ignites Human Capital in Bengaluru seeks a voice process associate to handle inbound calls and resolve queries related to fraud prevention. You will support financial crime mitigation and customer protection efforts.

Responsibilities include investigating suspected fraud, collaborating with internal teams on AML measures, and timely reporting to senior management. 0-1 year banking experience preferred; strong communication is essential.

Qualifications

• 0-1 years of experience in a similar role within the banking industry.
• Strong understanding of anti-money laundering laws, regulations, and best practices.
• Excellent communication skills with ability to handle high-pressure situations effectively.
• Proficiency in using technology-based tools for data analysis and reporting purposes.

Responsibilities

• Handle inbound calls from customers to resolve their queries related to fraud prevention and protection.
• Conduct thorough investigations into suspected fraudulent activities and provide recommendations for mitigation strategies.
• Collaborate with internal teams to implement effective measures against financial crimes such as money laundering, terrorism financing, and other illicit activities.
• Provide expert advice on anti-money laundering regulations and compliance requirements to clients.
• Ensure timely reporting of suspicious transactions or potential threats to senior management.

Skills

Communication skills

AML regulations

Data analysis tools

Job description

Roles and Responsibilities

Note this is for Voice process

Should be excellent in communication

Salary Flat 5.6 L/A

• Handle inbound calls from customers to resolve their queries related to fraud prevention and protection.
• Conduct thorough investigations into suspected fraudulent activities and provide recommendations for mitigation strategies.
• Collaborate with internal teams to implement effective measures against financial crimes such as money laundering, terrorism financing, and other illicit activities.
• Provide expert advice on anti-money laundering regulations and compliance requirements to clients.
• Ensure timely reporting of suspicious transactions or potential threats to senior management.

Desired Candidate Profile

• 0-1 years of experience in a similar role within the banking industry.
• Strong understanding of anti-money laundering laws, regulations, and best practices.
• Excellent communication skills with ability to handle high-pressure situations effectively.
• Proficiency in using technology-based tools for data analysis and reporting purposes.