Freshers eligible! Customer Service (Voice)

TP; Mohali; On-site; INR 180,000 - 240,000; Full time

Job summary

TP in Mohali is hiring for a freshers role as Customer Support Executive (Voice Process). The position is full-time and based at the Work from Office location, with rotational night shifts of 9 hours.

You will handle customer calls, provide updates on shipping, delivery times, exchanges and returns, and ensure a positive experience, using good English and Hindi. Ideal for candidates with basic technical troubleshooting skills and a customer-centric mindset who are willing to work rotating night

Qualifications

• Good communication skills in English & Hindi.
• Basic technical troubleshooting skills.
• Customer-centric approach.

Responsibilities

• Provide support to customers via calls.
• Resolve queries related to product shipping, delivery time, exchanges, returns and more.
• Deliver timely and accurate solutions while ensuring an excellent customer experience.

Skills

English & Hindi

Tech troubleshooting

Customer-centric

Rotational shifts

Job description

HIRING for FRESHERS AT TP | Voice Process

Location: Mohali (Work from Office)

Customer Support Executive (Voice Process )

Key Responsibilities

• Provide support to customers through calls (Digital Support).
• Resolve queries related to product shipping, delivery time, exchanges, returns and more.
• Deliver timely and accurate solutions while ensuring an excellent customer experience.

Job Details

• Employment Type: Full-Time
• Work Mode: Work from Office
• Shift: Rotational night Shifts (9 Hours)

Skills Required

• Good communication skills in English & Hindi
• Basic technical troubleshooting skills
• Customer-centric approach
• Willingness to work in rotational shifts