French Customer Service

Guideline Inc; Mumbai; Presencial; INR 609 000 - 730 000; Tempo integral

Resumo da oferta

Guideline Inc in Mumbai is seeking a French Speaking Customer Support Executive (Voice Process) to join our US customer support team. You will handle inbound and outbound calls in French and deliver high-quality service.

Freshers are welcome; B1 Certification in French is mandatory. Candidates must be willing to work in rotational shifts across Vikhroli/Thane areas, with 24x7 scheduling options.

Qualificações

• Fluent in spoken and written French
• B1 Certification in French is mandatory
• Strong communication and customer service skills
• Willingness to work in rotational shifts, age up to 40

Responsabilidades

• Handle inbound/outbound customer interactions in French
• Deliver excellent customer service while maintaining quality standards
• Support US customer base via voice process

Conhecimentos

French language

Customer service

Communication

Formação académica

HSC / Graduate

Descrição da oferta de emprego

Hiring: French Speaking Customer Support Executive (Voice Process) | Mumbai

We're Hiring French Language Professionals!

Position

French Speaking Customer Support Executive (Voice Process)

Process

• US Customer Support Voice Process
• Handle inbound/outbound customer interactions in French
• Deliver excellent customer service while maintaining quality standards

Job Location

• Vikhroli, Mumbai
• Thane, Mumbai

Work Schedule

• 24x7 Rotational Shifts
• 2 Rotational Week Offs

Eligibility Criteria

• HSC / Graduate (Freshers are welcome)
• Excellent spoken and written French
• B1 Certification in French is mandatory
• Strong communication and customer service skills
• Willingness to work in rotational shifts
• Age up to 40 years

Salary

• Freshers: Up to ₹4 LPA
• Experienced Candidates: Up to ₹7 LPA
• In-hand Salary: Up to ₹60,000 per month (based on experience and interview performance)

Selection Process

1. HR Interview
2. Operations Interview

Preferred Candidate Locations

Candidates residing within the following areas are preferred:

Central Line

• Dadar to Badlapur

Western Line

• Borivali to Nalasopara

Harbour Line

• Wadala Road to Panvel

Trans Harbour Line

• Thane to Kharghar

Why Join Us?

• Attractive salary package
• Opportunity to work with a global US process
• International work environment
• Career growth opportunities
• Freshers with French language skills are encouraged to apply