French Language

Best Course News

Mumbai

On-site

INR 400,000 - 700,000

Full time

14 days+

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Benefits offered by this job

Work From Office
Rotational Shifts

Job summary

WNS Global Services in Mumbai is seeking a French-speaking Customer Service Representative (Voice) to support US clients. Freshers and experienced candidates are welcome, with training provided.

You will handle voice queries in French, provide accurate resolutions, and adhere to policies. The role requires rotational shifts, 24/7 availability, and work-from-office in Vikhroli, with opportunities for growth.

Qualifications

  • Minimum Qualification: HSC (12th Pass) or Graduate.
  • French language proficiency at B1 level or above.
  • Strong verbal communication and customer handling skills.
  • Maximum Age: 40 years.

Responsibilities

  • Handle customer queries through voice support in French.
  • Provide prompt, professional, and accurate resolutions to customer concerns.
  • Maintain high standards of customer service and quality.
  • Follow company policies and process guidelines.

Skills

French language proficiency (B1 level)
Strong verbal and written comms
English proficiency
Typing skills

Education

HSC (12th Pass) or Graduate

Job description

#### French Language##### WNS Global Services* Mumbai###### Salary: NA#### Description\*Job Title\* – French Language Customer Service Representative (Voice)\*Company\* : WNS Global Services\*Process:\* US Customer Service – Voice\*Location\* : Vikhroli , Thane , Mumbai\*Work Mode\* : Work From Office\*Experience\* : 0 -1 Years\*Salary\*\* Freshers: Up to ₹4 LPA\* Experienced Candidates: Up to ₹7 LPA (In-hand salary up to ₹60,000 per month)\*Job Overview\*WNS Global Services is hiring French-speaking professionals for its US Voice Customer Service process. This opportunity is open to freshers and experienced candidates who possess strong French language.\*Key Responsibilities\*\* Handle customer queries through voice support in French.\* Provide prompt, professional, and accurate resolutions to customer concerns.\* Maintain high standards of customer service and quality.\* Follow company policies and process guidelines.\*Eligibility Criteria\*\* Minimum Qualification: HSC (12th Pass) or Graduate.\* Freshers and experienced candidates are welcome to apply.\* French language proficiency at B1 level or above(Certification preferred).\* Strong verbal communication and customer handling skills.\* Maximum Age: 40 years.\*Required Skills\*\* Strong verbal and written communication skills in French (B1 or above) and English.\* Ability to handle customer queries professionally and empathetically.\* Basic computer knowledge and typing skills.\* Flexibility to work in rotational shifts.\*Hiring Boundaries\*Candidates should reside within the following travel boundaries:\* Central Line: Dadar to Badlapur\* Western Line: Borivali to Nalasopara\* Harbour Line: Wadala Road to Panvel\* Trans Harbour Line: Thane to Kharghar\*Work Schedule\*\* Shift: 24/7 Rotational Shifts\* Weekly Off: 2 Rotational Offs\*Regards\* ,Placement Team#### Role and Responsibilities* \* Minimum Qualification: HSC (12th Pass) or Graduate. \* Freshers and experienced candidates are welcome to apply. \* French language proficiency at B1 level or above(Certification preferred). \* Strong verbal communication and customer handling skills. \* Maximum Age: 40 years.### Summary| | | || --- | --- | --- || Job Type | : | Full\_Time || Designation | : | French Language || Posted on | : | 20 July 2026 || Department | : | French Language || Salary | : | NA || Qualification | : | Certified || Work experience | : | 0–1 || Openings | : | 5 || Email | : | aditi.h@henryharvin.in || Contact | : | 07065039703 || Website | : | https://www.wns.com/ || Application End | : | 27 July 2026 |### Skills:\* Strong verbal and written communication skills in French (B1 or above) and English.\* Ability to handle customer queries professionally and empathetically.\* Basic computer knowledge and typing skills.\* Flexibility to work in rotational shifts.
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