Freight Forwarding Sales Executive

Vikrant Singh; Sector 10; On-site; INR 600,000 - 900,000; Full time

Benefits offered by this job

Sales incentive program

New customer acquisition bonus

High-margin account bonuses

Annual performance bonus

Job summary

Vikrant Singh is seeking a Business Development Executive to generate new logistics business and expand relationships with customers across air, sea, road, and customs clearance. You will identify opportunities, tailor solutions, and drive revenue growth in a dynamic market.

In this role, you will manage key accounts, prepare quotations, and collaborate with operations to ensure seamless shipment execution while meeting or exceeding monthly and quarterly targets.

Qualifications

• Proven ability to build strong relationships with key customers.
• Experience in managing major accounts and conducting business reviews.
• Strong negotiation and deal-closure capabilities.
• Proficient in using CRM to track pipeline and opportunities.

Responsibilities

• Generate new business opportunities through multiple channels.
• Identify customers needing air freight, sea freight, road transport, and customs clearance services.
• Maintain and expand relationships with existing customers.
• Prepare and submit competitive freight quotations and proposals.
• Coordinate with operations to ensure smooth shipment execution.

Skills

Relationship building

Account management

Sales forecasting

Negotiation

Customer service

CRM usage

Tools

CRM software

Job description

Role & responsibilities

• Generate new business opportunities through cold calling, networking, referrals, market visits, and online channels.
• Identify and develop potential customers requiring air freight, sea freight, road transportation, customs clearance, and logistics services.
• Maintain and expand relationships with existing customers.
• Understand customer shipping requirements and provide suitable logistics solutions.
• Prepare and submit competitive freight quotations and commercial proposals.
• Coordinate with the operations and pricing teams to obtain competitive freight rates.
• Negotiate rates, terms, and service conditions with customers.
• Follow up on quotations and convert leads into confirmed shipments.
• Achieve assigned monthly, quarterly, and annual sales/revenue targets.
• Maintain a healthy sales pipeline and regularly update CRM/customer records.
• Conduct regular customer visits and meetings to understand business requirements and identify new opportunities.
• Monitor market trends, competitor pricing, and changes in freight rates.
• Coordinate closely with operations to ensure smooth execution of customer shipments.
• Resolve customer concerns and ensure a high level of customer satisfaction.
• Develop long‑term relationships with customers, overseas agents, and logistics partners.
• Follow up on outstanding payments in coordination with the accounts team.
• Prepare regular sales reports, forecasts, and business‑development updates for management.

Preferred candidate profile

• Build and maintain strong relationships with key customers and decision‑makers.
• Conduct regular business reviews with major accounts.
• Understand customer volumes, trade lanes, shipment patterns, and future requirements.
• Increase wallet share and shipment volumes from existing customers.
• Ensure prompt resolution of customer complaints and service issues.
• Coordinate with operations to ensure smooth shipment execution and customer satisfaction.
• Develop long‑term contracts and strategic business relationships wherever appropriate.

Perks and benefits

• Monthly/quarterly sales incentive: Based on achievement of agreed targets
• Additional incentive for new customer acquisition
• Higher incentive slab for exceeding 100% of target
• Special incentive for high‑margin/key strategic accounts
• Annual performance bonus based on overall revenue, gross profit, and customer retention