Freelance UX Copywriter & Content Strategist
Development Full Time Remote 3-5 years
We are looking for a Freelance UX Copywriter & Content Strategist to create clear, user-focused content and simplify key journeys across our digital marketplace platform.
Key Responsibilities
- Write UX microcopy for onboarding, navigation, forms, buttons, booking, payments, messaging, and profiles.
- Create clear content for service discovery, categories, filters, schedules, pricing, and availability.
- Develop copy for booking flows, trial sessions, group classes, and attendance tracking.
- Write trust and safety messaging around coach verification, community classes, payments, receipts, and invoices.
- Create push notifications, booking confirmations, reminders, payment updates, and chat prompts.
- Develop tone of voice and messaging guidelines for different user groups.
- Review Figma screens and work closely with designers and founders to improve user communication.
- Identify confusing user journeys and recommend clearer content solutions.
Required Skills
- Experience working on consumer apps, marketplaces, or digital service platforms.
- Strong ability to simplify complex information into short and clear copy.
- Experience structuring content for schedules, pricing, filters, and transactional flows.
- Good understanding of user journeys and product experiences.
- Strong understanding of Indian consumer behaviour, especially around trust, safety, parenting, and payments.
- Strong attention to detail and consistency.
Tools & Technologies
Figma FigJam or Miro Google Docs and Google Sheets Notion Slack or similar communication tools
Qualifications
- 3+ years of relevant professional experience.
- A strong portfolio showcasing UX writing or content design work.
- Experience with marketplaces, EdTech, wellness, hyperlocal services, or booking platforms is preferred.
- Experience working with Indian consumer-facing products is an advantage.
- India-based candidates are preferred for easier collaboration.
What We Expect
- Write clear, simple, and action-focused copy.
- Understand the needs of different users on the platform.
- Identify areas where users may face confusion or hesitation.
- Maintain consistency across all user journeys.
- Work independently and manage project timelines.
- Collaborate closely with product designers and founders.
- Deliver structured copy that can be easily used by design and development teams.
JOB OVERVIEW
Role Freelance UX Copywriter & Content Strategist
Department Development
Type Full Time
Location Remote
Experience 3-5 years
Posted 3 Sept 2026