Franchise Support Manager (FSM) Pune

ICA Edu Skills; Pune District; Sur place; INR 420 000 - 660 000; Plein temps

Résumé du poste

ICA Eduskills is seeking an energetic Franchise Support Manager for Pune. The role involves extensive traveling to franchise centers for operational support, business coordination, admissions activities, audits, and relationship management.

You will work across multiple centers, ensuring SOPs, monitoring performance, and coordinating with Head Office. Graduate/MBA with strong communication and MS Excel skills is preferred.

Qualifications

• Graduate/MBA preferred.
• Strong communication and relationship management skills.
• Comfortable with extensive field travel.

Responsabilités

• Handle franchise center operations and support activities
• Travel regularly across assigned centers and territories
• Coordinate with franchise partners for admissions, marketing, and student support
• Monitor center performance and ensure smooth operations
• Conduct operational visits, audits, and review meetings
• Support local marketing and business development activities
• Resolve franchise operational issues and escalations
• Ensure implementation of SOPs and guidelines
• Maintain MIS reports, visit reports, and business trackers
• Coordinate with Head Office and internal departments

Connaissances

Franchise ops

Relationship mgmt

MS Excel

Field travel

Admissions support

Formation

Graduate

MBA

Outils

MS Excel

Description du poste

Job description

Franchise Support Manager (FSM) Pune

Company: ICA Eduskills

Location: Pune

Department: Franchise Operations / Business Support

Experience: 1- 6 Years

Employment Type: Full-Time

Travel Requirement: High Traveling Across Assigned Centers & Territories

Job Summary

ICA Eduskills is looking for an energetic and proactive Franchise Support Manager (FSM) for Pune location. The role involves extensive traveling to franchise centers for operational support, business coordination, admission activities, audit, and relationship management. Candidate should be comfortable with frequent travel and field coordination.

Roles & Responsibilities

• Handle franchise center operations and support activities
• Travel regularly across assigned centers and territories
• Coordinate with franchise partners for admissions, marketing, and student support
• Monitor center performance and ensure smooth operations
• Conduct operational visits, audits, and review meetings
• Support local marketing and business development activities
• Resolve franchise operational issues and escalations
• Ensure implementation of company SOPs and guidelines
• Maintain MIS reports, visit reports, and business trackers
• Coordinate with Head Office and internal departments

Candidate Profile

• Graduate/MBA preferred
• Strong communication and relationship management skills
• Comfortable with extensive field travel
• Experience in franchise operations, education industry, retail operations, or business coordination preferred
• Good knowledge of MS Excel and reporting
• Ability to handle multiple centers and operational activities