Founder’s Office & Business Operations Associate

DealHub Ltd; Gurugram District; On-site; INR 600,000 - 860,000; Full time

Job summary

Nervescape Analytics LLP is seeking a highly organized Founder's Office & Execution Associate to work directly with the Founder. This is not a conventional PA role; you will move between business development, events, hiring, research and day-to-day execution across Nervescape Analytics and SkillsNCR.

You will manage calendars, coordinate with clients and partners, track progress, and help identify bottlenecks.

Qualifications

• Ownership and accountability with ability to work directly with the Founder.
• Highly organized and dependable.
• Comfortable with tele-calling and follow-ups.
• Proficient in English and Hindi.
• Proficient in Excel/Sheets and PowerPoint/Slides; using AI tools for productivity.

Responsibilities

• Manage Founder's calendar, meetings, priorities and follow-ups.
• Prepare agendas, notes and action items; track closure.
• Maintain business trackers and dashboards; convert ideas into tasks.
• Follow up with stakeholders to ensure commitments are met.
• Coordinate with clients, leads, events, and vendors.
• Research prospects, partnerships and business opportunities.
• Support marketing outreach and CRM lead trackers.
• Assist with onboarding and team building as ventures grow.

Skills

Ownership

Organised

English

Hindi

Tele-calling

Email/WhatsApp

Tools

Excel/Google Sheets

PowerPoint/Slides

AI tools (ChatGPT)

Job description

Nervescape Analytics LLP is looking for a highly organised, resourceful and execution-oriented Founder's Office & Business Operations Associate to work directly with the Founder.

This is not a conventional Personal Assistant or administrative role.

You will work closely with the Founder across Nervescape Analytics and other founder-led initiatives including SkillsNCR, events, consulting engagements, marketing initiatives and new business opportunities.

The role is ideal for someone who enjoys variety, takes ownership and is comfortable moving between business development, customer follow-ups, meetings, events, hiring, research, coordination and day-to-day execution.

On some days you may be coordinating a client meeting; on others you may be following up with leads, helping organise an event, speaking with candidates, researching a potential customer, coordinating with a designer or ensuring an important task gets completed.

The objective is simple: help the Founder and the businesses move faster and ensure important things do not fall through the cracks.

Key Responsibilities

Founder's Office & Execution

• Manage the Founder's calendar, meetings, priorities and follow-ups.
• Prepare meeting agendas, notes, action items and track them to closure.
• Maintain business trackers, action lists and management dashboards.
• Convert discussions and ideas into structured tasks and execution plans.
• Follow up with internal and external stakeholders to ensure commitments are completed.
• Identify delays, dependencies and issues before they become bottlenecks.

Business Development & Lead Management

• Call and follow up with prospective customers, leads and partners.
• Handle inbound enquiries through phone, WhatsApp, email and other channels.
• Maintain CRM/lead trackers and ensure timely follow-ups.
• Research prospective companies, customers, partnerships and business opportunities.
• Support LinkedIn, email, WhatsApp and other outreach initiatives.
• Coordinate meetings and discussions with prospective clients and partners.

SkillsNCR & Education Initiatives

• Coordinate enquiries from students and parents.
• Follow up with leads generated through advertising, events and referrals.
• Assist with registrations, consultations and programme-related coordination.
• Help organise parent interactions, student programmes, workshops and promotional events.
• Coordinate with trainers, mentors, marketing teams and vendors where required.

Events & Marketing Coordination

• Help plan and execute business, education and promotional events.
• Coordinate venues, attendees, vendors, creatives, invitations and follow-ups.
• Work with designers, digital marketers, developers, printers and other service providers.
• Track campaigns, enquiries, registrations and follow-up activities.
• Support basic social media and marketing execution where required.

Hiring & Team Building

• Help identify and source candidates, interns, freelancers and vendors.
• Coordinate screening calls and interviews.
• Maintain candidate and hiring trackers.
• Assist with onboarding and initial coordination for new team members.
• Help the Founder build and coordinate teams as the ventures grow.

Research & Documentation

• Conduct company, competitor, industry and market research.
• Assist with proposals, presentations, quotations, reports and business documents.
• Use AI and productivity tools to research, draft, analyse and organise information.
• Maintain organised records of important business documents and activities.

Who We Are Looking For

We are looking for someone who:

• Has a strong sense of ownership and accountability.
• Is highly organised and dependable.
• Is comfortable working directly with a Founder.
• Can manage multiple priorities without constant supervision.
• Is confident speaking with prospects, customers, parents, students, vendors and professionals.
• Is comfortable with tele-calling and follow-ups.
• Communicates well in English and Hindi.
• Can write professional emails and WhatsApp messages.
• Is comfortable using Excel/Google Sheets, PowerPoint/Google Slides and business documents.
• Is comfortable using ChatGPT and other AI tools for productivity and research.
• Can research independently and bring recommendations rather than only problems.
• Is willing to visit meetings, events, vendors or customers when required.
• Is comfortable in a startup/entrepreneurial environment where priorities can move quickly.
• Does not approach work with a rigid "this is not my job" mindset.

Experience

Approximately 0-4 years of relevant experience is preferred, although capability, communication, ownership and willingness to learn are more important than years of experience.

Candidates may come from backgrounds such as:

Business operations, Founder's Office, executive assistance, business development, consulting, customer success, project coordination, startups, events, recruitment or similar roles.

What This Role Is Not

This is not purely a:

• Personal Assistant role
• Tele-calling role
• Sales role
• HR role
• Event-management role
• Project-management role
• Administrative role

It includes elements of all of the above.

• We are looking for someone who can become a dependable execution partner to the Founder.