: For testing purposes only (DO NOT APPLY)

14260 GSK India Global Services Private Limited; India; Remote; INR 900,000 - 1,500,000; Full time

Job summary

GlaxoSmithKline plc in India seeks a process management professional to lead the design and delivery of processes and frameworks that support key business initiatives. You will translate business needs into clear, user-friendly solutions and coordinate with diverse teams to drive results.

The role emphasizes data integrity, cross-functional collaboration, and training colleagues to embed improvements. Join a purpose-led team focused on impact and growth while ensuring quality and compliance.

Qualifications

• Bachelor’s degree in Business, Technology, or a related field.
• At least 3 years of experience working in process management, project coordination, or related roles.
• Strong communication skills to work with a range of stakeholders clearly and respectfully.
• Ability to manage multiple tasks and priorities in a fast‑paced environment.
• Attention to detail and commitment to quality and accuracy.
• Comfortable working on‑site in India, with flexibility to collaborate across teams.

Responsibilities

• Lead design and delivery of processes and frameworks that support key business initiatives.
• Work closely with various teams to translate business needs into clear, user‑friendly solutions.
• Manage project coordination including testing, issue resolution, and communication across stakeholders.
• Support compliance and accuracy by ensuring data integrity and seamless system integration.
• Provide training and guidance to colleagues to help embed process improvements.
• Drive continuous improvement by analyzing feedback and simplifying workflows.

Skills

Customer Feedback Management

Data Governance

Data Visualization

Generative AI

Platform Development

Product Development

Usability Testing

User Needs Analysis

Education

Bachelor’s degree in Business, Technology, or a related field

Job description

Business Introduction

GSK remains committed to achieving bold commercial ambitions for the future. By 2031, we aim to deliver £40 billion in annual sales, leveraging our existing strong performance momentum to significantly increase our positive impact on the health of billions of patients globally. Our Ahead Together strategy is centred on early intervention to prevent and alter the course of disease, thereby protecting people and supporting healthcare systems. Our diverse portfolio consists of vaccines, specialty medicines, and general medicines. Through continuous innovation and a dedicated focus on scientific and technical excellence, we strive to develop and launch new, groundbreaking treatments that address critical health challenges.

Position Summary

In this role, you will support innovative projects that bring together science, technology, and talent to make a meaningful impact. You will collaborate with diverse teams across functions and help deliver results that matter. We value curiosity, clear communication, and a hands‑on approach. Joining us means growing your skills while contributing to a purpose that goes beyond the day‑to‑day. This is your chance to build a career where your work truly makes a difference.

Responsibilities

• Lead design and delivery of processes and frameworks that support key business initiatives.
• Work closely with various teams to translate business needs into clear, user‑friendly solutions.
• Manage project coordination including testing, issue resolution, and communication across stakeholders.
• Support compliance and accuracy by ensuring data integrity and seamless system integration.
• Provide training and guidance to colleagues to help embed process improvements.
• Drive continuous improvement by analyzing feedback and simplifying workflows.

Why You?

Basic Qualification

We are seeking professionals with the following required skills and qualifications to help us achieve our goals:

• Bachelor’s degree in Business, Technology, or a related field.
• At least 3 years of experience working in process management, project coordination, or related roles.
• Strong communication skills to work with a range of stakeholders clearly and respectfully.
• Ability to manage multiple tasks and priorities in a fast‑paced environment.
• Attention to detail and commitment to quality and accuracy.
• Comfortable working on‑site in India, with flexibility to collaborate across teams.

Preferred Qualification

• Experience in a regulated industry such as healthcare, pharmaceuticals, or life sciences.
• Familiarity with process mapping and system configuration tools.
• Basic understanding of data management and integration principles.
• Demonstrated ability to deliver projects with cross‑functional teams.
• Curious mindset with a drive to learn and grow professionally.
• Commitment to fostering an inclusive culture that welcomes diverse perspectives.

Skills

Customer Feedback Management, Data Governance, Data Visualization, Generative AI, Platform Development, Product Development, Usability Testing, User Needs Analysis

Why GSK?

Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale. People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.

Inclusion at GSK: As an employer committed to Inclusion, we encourage you to reach out if you need any adjustments during the recruitment process. Please contact our Recruitment Team at [e-mail] to discuss your needs.

We are a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to impact the health of 2.5 billion people around the world in the next 10 years. Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.

Find out more on our career site.