GSA - Food & Beverage Service

IBIS; Pune District; On-site; INR 200,000 - 320,000; Full time

Job summary

Accor's IBIS brand in Pune invites applications for a Food & Beverage service role. You will perform opening/closing side duties, set tables to standard, and deliver F&B services with attention to hygiene and guest care.

You will greet patrons, ensure timely service, and upsell offerings to enhance guest satisfaction. The role requires completing industrial training and holding a degree or diploma in Hospitality or Tourism management.

Qualifications

• Industrial training completed.
• Degree or diploma in Hospitality or Tourism management required.

Responsibilities

• Perform opening/closing side duties and set tables per standards.
• Deliver F&B services according to departmental standards.
• Check table setting, cleanliness and side station prep before operations.
• Greet patrons and escort them to the table.
• Ensure food & beverage are served per service standards and at the correct temperature.
• Follow HACCP food safety and hygiene guidelines.
• Upsell and promote food and beverage offers to maximize sales.
• Assist other F&B outlets during peak times as required.
• Maintain knowledge of all F&B services, contents and preparation methods.
• Attend briefings and wear clean, complete uniform at all times.

Education

Industrial Training Completed

Degree or Diploma in Hospitality or Tourism management

Job description

\"Why work for Accor?\"

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

Company Description

\"Why work for Accor?\"

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job Description

• Perform opening/closing side duties as assigned and set all tables according to standards and procedures


• Deliver F&B services in accordance to departmental standards and procedures


• Check on table setting, cleanliness and side station preparation as per work station assigned prior to the start of operation


• Greet all patrons warmly upon arrival at the door and escort them to the table


• Ensure that all food & beverage are served according to service standard


• Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP)


• Pick up and serve food and beverage orders. Ensure that food and beverage are served promptly to the guests once they are ready, such that they arrive at the patrons' table at the correct temperature


• Try to remember individual patron's names and their preferences to extend a personalized service


• Up-sell and promote food and beverage offers at every available opportunity in order to maximize sales revenue. Cross sell other dining venue when outlet is full


• Thank all patrons for patronizing the outlet upon their departure


• Clear and tidy up tables after the departure of the patrons as quickly as possible to the stewarding area


• Collect food and beverage supply requisition, ensure that the stock collected is as per requisition


• Report any complaints, incidents or other irregularities to management

Assist other Food & Beverage outlets with their operations during peak times or when Required.

• Maintain complete knowledge of all F&B services, contents & preparation methods, outlets and hotel services/features


• Be well versed in hotel fire & life safety/emergency procedures


• Attend all briefings, meetings and trainings as assigned by management


• Report for duty on time wearing clean and complete uniform at all times


• Maintain a high standard of personal appearance and hygiene at all times


• Perform other reasonable duties assigned by the Management of the Hotel

Qualifications

• Industrial Training Completed


• Having a relevant degree or diploma in Hospitality or Tourism management.