Food and Beverage Associate

Hilton; New Delhi; On-site; INR 279,000 - 424,000; Full time

Job summary

Hilton in New Delhi seeks a Food & Beverage Associate to deliver warm, attentive service across dining outlets. You will welcome guests, take orders, serve food and beverages, and ensure outlets are ready for service.

Join a dynamic team where you’ll build guest relationships, follow Hilton standards, and contribute to a high-quality dining experience in a fast-paced hospitality environment.

Qualifications

• Previous experience in food and beverage, hospitality, or customer service is preferred.
• Fluent in English; additional languages are an advantage.
• Good communication and interpersonal skills.
• Ability to work effectively in a fast-paced, multicultural environment.
• Positive, team-oriented, and adaptable approach.
• Well-presented, reliable and committed to high service standards.
• Flexibility to work shifts, weekends and public holidays.

Responsibilities

• Deliver warm and attentive service: greet guests, take orders, serve food and beverages, respond to requests.
• Create memorable guest experiences by building positive relationships and handling feedback.
• Maintain service excellence by following Hilton standards and presenting food and drinks at high quality.
• Support smooth outlet operations: assist with table setup, clearing, resetting and cleaning.
• Work as a team: coordinate with colleagues, supervisors, kitchen and other departments.
• Promote menu items and offers to support revenue and minimize waste.
• Uphold health and safety standards and food safety procedures.
• Develop skills through training and knowledge of menus, service techniques, and hospitality standards.

Skills

Customer service

English fluency

Teamwork

Communication

Adaptability

Job description

Job Description:

Picture yourself brightening someones day. When you join our Hotels team, thats exactly what youll do every time you come to work. As a Food & Beverage Associate, youll play an essential role in delivering friendly, attentive, and efficient service across our dining outlets.

Whether welcoming guests, taking orders, serving food and beverages, or ensuring the outlet is ready for service, youll help create experiences that make every stay special.

Responsibilities

Heres what youll do during atypical day:

• Deliver warm and attentive service: Welcome guests, take orders accurately, serve food andbeverages, and respond promptly to guest requests.
• Create memorable guest experiences: Build positive relationships with guests, anticipate their needs, and handle feedback professionally.
• Maintain service excellence: Follow Hiltons service standards and ensure food andbeverages are presented and delivered to the highest quality.
• Support smooth outlet operations: Assist with table setup, clearing, resetting,cleaning, and preparing the outlet before, during, and after service.
• Work effectively as a team: Coordinate closely with colleagues, supervisors,kitchen teams, and other departments to ensure seamless service.
• Support revenue and efficiency: Promote menu items and special offers whereappropriate, process orders accurately, and minimize wastage.
• Uphold health and safety standards: Follow food safety, hygiene, sanitation, alcoholawareness, and workplace safety procedures at all times.
• Develop your skills: Participate in training and continuously build yourknowledge of menus, service techniques, and hospitality standards.

Qualifications

At Hilton, our core values definewhat it takes to succeed here and guide the qualities we look for in every teammember:

A passion for spreading the lightand warmth of Hospitality. Acting with Integrity and always doing the rightthing. Inspiring others through Leadership. A belief that Teamwork drives thebest outcomes. A sense of Ownership and accountability. And a focus on the Now,bringing urgency and discipline to every moment, knowing it can make a lastingimpact.

In addition, this role requiresthe following minimum qualifications:

• Previousexperience in food and beverage, hospitality, or customer service is preferred.
• A passionfor delivering friendly and attentive guest service.
• Basicknowledge of food and beverage service procedures.
• Goodcommunication and interpersonal skills.
• Ability towork effectively in a fast-paced, multicultural environment.
• Fluent inEnglish; additional languages are an advantage.
• Positive,team-oriented, and adaptable approach.
• Well-presented,reliable, and committed to maintaining high service standards.
• Flexibilityto work shifts, weekends, and public holidays when required.
• Ability tostand for extended periods and perform the physical requirements of the role.

Requirements: