Flipkart Process hiring Customer Service Executive(Voice/Chat Process)

Ayka Communication

Mumbai, Bengaluru, Kolkata District

On-site

INR 250,000 - 350,000

Full time

14 days+
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Job summary

Ayka Communication in Bengaluru is looking for a Customer Service Executive for a premium voice/chat process. The position involves engaging with enterprise clients and requires candidates to be flexible with work shifts.

The ideal candidate should have a graduate degree and customer service experience. This role is open to freshers and offers a chance to work in a dynamic environment with rotational shifts.

Qualifications

  • Graduate with relevant experience in Chat/Voice customer service.
  • Flexible to work in any shift and adapt to rotational offs.

Responsibilities

  • Provide customer service through voice/chat for enterprise clients.
  • Work in rotational shifts as required.

Skills

Communication in Hindi
Communication in English
Customer service experience

Education

Graduate

Job description

Customer Service Executive / Customer Support Executive (Chat/Voice Process)

Process: Chat/Voice Process

Work From Office

Salary: 2.50 Lack CTC to 3.50 Lack CTC

Fresher Can Apply

Languages: Hindi & English Communication

Roles and Responsibilities
  • This is a premium Voice/Chat process for enterprise business of our telecom partner (Customer Service)
  • Graduate with relevant experience (Chat/Voice Customer service experience) mandatory.
  • Flexible to work in any shift (Rotational).
  • Working days: 6 days.
  • Candidate should be okay with rotational offs, traveling on their own, and Sunday is not a fixed off / week off.

Shift: Rotational; 6 days working; 1 week Rotational Off. Sunday is not a fixed off. 24/7 Rotational Shifts (Male & Female both)

Job Classification

Industry: Recruitment / Staffing

Functional Area: Customer Success, Service & Operations

Role Category: Customer Success, Service & Operations - Other

Role: Customer Service

Employment Type: Freshers

Contact Details

Company: Ayka Communication

Location(s): Bengaluru

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