Fleet Operations - EV Charging

Statiq; Hyderabad; On-site; INR 300,000 - 420,000; Full time

Benefits offered by this job

Generous Leave Policy

Modern Office Facilities

Learning & Development Opportunities

Quarterly Team Outings

Job summary

Statiq is seeking a proactive Operations professional to support fleet onboarding and ongoing charging operations in Hyderabad. You will collaborate with fleet managers, drivers, and CPOs to ensure seamless onboarding, activation, and ongoing engagement for commercial EV customers.

The role emphasizes strong communication, coordination, and problem-solving in a fast-paced startup environment. The ideal candidate will have a fresh perspective with 0–1 year of relevant experience, a Bachelor's

Qualifications

• Freshers or 0–1 year of experience in Operations, Fleet Management, Sales, Customer Success, Logistics, or related function.
• Proficiency in the local language is mandatory, with good communication skills in English and/or Hindi.
• Strong communication and coordination abilities with customers, fleet partners, and internal teams.

Responsibilities

• Support onboarding and activation of fleet operators and commercial EV customers onto Statiq's charging network.
• Coordinate with fleet managers, drivers, CPOs, and internal stakeholders to ensure smooth fleet charging operations.
• Manage day-to-day fleet charging activities and resolve operational issues and customer escalations.
• Build and maintain relationships with key fleet accounts to enhance engagement and retention.
• Monitor fleet utilization, charging volumes, and customer activity to identify improvements.
• Support activation of new charging locations, fleet routes, and infrastructure for expansion.
• Coordinate with internal teams to address charging-related challenges and minimize disruptions.
• Maintain regular communication with fleet partners to understand requirements and ensure seamless charging.

Skills

Communication

Interpersonal skills

Coordination

Problem-solving

Organisational skills

Education

Bachelor's degree

Tools

MS Excel

Google Sheets

Job description

Statiq was born with the idea of making sustainable transportation a reality in developing countries. It is a new-age start-up, leading the EV movement in India, by setting up chargers across the country. Statiq was named as one of the top 3 most promising start-ups by NASSCOM in the year 2020, it was the same year we got selected for Y Combinator, a Silicon Valley based accelerator program.

About the Role:

We are looking for a proactive, energetic, and execution-focused professional to support the growth and day-to-day operations of Statiq's fleet charging business in Hyderabad. This role will focus on onboarding and activating fleet operators, managing relationships with key fleet accounts, and ensuring seamless charging operations for commercial EV customers. You will work closely with fleet managers, drivers, Charge Point Operators (CPOs), and internal teams to resolve operational challenges, monitor charging activity, and support fleet expansion initiatives. The ideal candidate should possess strong communication and coordination skills, a problem-solving mindset, and the ability to manage multiple operational priorities in a fast-paced startup environment while contributing to the growth of India's EV ecosystem.

RESPONSIBILITIES:

• Support the onboarding and activation of fleet operators and commercial EV customers onto Statiq's charging network.
• Coordinate with fleet managers, drivers, Charge Point Operators (CPOs), and internal stakeholders to ensure smooth fleet charging operations.
• Manage day-to-day fleet charging activities and ensure timely resolution of operational issues and customer escalations.
• Build and maintain strong relationships with key fleet accounts to enhance customer engagement, satisfaction, and retention.
• Monitor fleet utilisation, charging volumes, customer activity, and operational performance to identify opportunities for improvement.
• Support the activation of new charging locations, fleet routes, and charging infrastructure to facilitate business expansion.
• Coordinate with internal operations and technical teams to address charging-related challenges and minimise operational disruptions.
• Maintain regular communication and follow-ups with fleet partners to understand their requirements and ensure a seamless charging experience.
• Track onboarding progress, fleet activation status, charging activity, and pending operational issues through structured reports and trackers.
• Maintain accurate customer records, operational data, and CRM updates to ensure effective account management.
• Identify opportunities to improve fleet engagement, charging utilisation, and operational efficiency.
• Support cross-functional initiatives aimed at expanding Statiq's fleet charging network and strengthening customer relationships.

WHAT ARE WE LOOKING FOR?

• Freshers or candidates with 0–1 year of experience in Operations, Fleet Management, Sales, Customer Success, Logistics, or a related function.
• Bachelor's degree in any discipline.
• Strong communication and interpersonal skills with the ability to coordinate effectively with customers, fleet partners, and internal teams.
• Proficiency in the local language is mandatory, along with good communication skills in English and/or Hindi to effectively coordinate with fleet operators, drivers, customers, and internal stakeholders.
• Good relationship-management skills with a customer-centric approach.
• Strong follow-up, coordination, and problem-solving abilities.
• Basic proficiency in MS Excel, Google Sheets, and maintaining operational reports or trackers.
• Ability to manage multiple tasks, prioritise activities, and ensure timely execution.
• Proactive, organised, and detail-oriented with a strong sense of ownership and accountability.
• Willingness to learn, adapt, and work in a dynamic, fast-paced startup environment.
• Interest in electric vehicles, mobility, fleet operations, or the logistics industry will be preferred.

WHAT'S IN IT FOR YOU?

• Generous Leave Policy: Benefit from a comprehensive leave policy for work-life balance.
• Excellent Office Facilities: Work in a modern and well-equipped office space.
• Learning and Development Opportunities: Access ongoing professional growth programs.
• Quarterly Team Outings: Engage in team-building activities and outings.
• Dynamic and Supportive Team: Collaborate with talented and supportive colleagues.