FinCrime Escalations Officer - Arabic

Revolut; India; On-site; INR 8,571,000 - 12,381,000; Full time

Job summary

Revolut is seeking an Arabic-speaking Escalations Officer within its Compliance team. You will ensure suspicious activity reporting meets regulatory requirements across Europe, acting as the escalation point for FinCrime cases and coordinating with the MLRO.

The role requires AML/sanctions expertise, strong investigative skills, and fluency in English and Arabic to navigate cross-border reviews and regulatory inquiries while supporting risk-based decision making.

Qualifications

• Experience as a compliance/FinCrime officer in a major financial institution.
• Experience in FinCrime operations acting as the escalation point.
• In-depth knowledge of AML and sanctions regulations.
• Experience using internal systems and databases to conduct investigations.
• Ability to review policies and advise on changes.
• Strong problem-solving and decision-making skills for complex information.
• Ability to present a summary and conclusions to management with clear proposals.
• Understanding of payment systems and markets with focus on technology/mobile apps.
• Fluency in English and Arabic.

Responsibilities

• Act as the escalation point for suspicious activity cases.
• Ensure timely SARs are submitted according to local requirements.
• Respond to regulatory inquiries from local authorities related to SARs.
• Manage queries requiring second-line review.
• Partner with the MLRO and escalate significant cases.
• Monitor and detect patterns; report trends in suspicious activity.
• Resolve escalated cases within defined resolution times.
• Participate in special projects and training initiatives.
• Collaborate on implementing new processes.

Skills

Compliance/FinCrime experience

FinCrime escalation point

AML & sanctions regulations

Investigations in financial systems

Policy review & updates

Analytical problem-solving

Executive summaries for mgmt

Payments systems knowledge

English & Arabic fluency

Job description

About Revolut

People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products - including spending, saving, investing, exchanging, travelling, and more - help our 80+ million customers get more from their money every day.

People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products - including spending, saving, investing, exchanging, travelling, and more - help our 80+ million customers get more from their money every day.
As we continue our lightning-fast growth, 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 13,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.

About The Role

Our Compliance team blends regulatory expertise with data-driven thinking to make sure our products meet legal and policy requirements and deliver real value to customers. In a fast-moving, digital environment, they stay one step ahead by finding smart, scalable ways to manage conduct risk. We're looking for an Arabic-speaking Escalations Officer to ensure effective and compliant suspicious activity reporting in branches across Europe. You'll be performing assessments and making decisions on reports, which are escalated from the first line of defence. Up to shape what's next in finance? Let's get in touch.

What You’ll Be Doing

• Acting as the escalation point for suspicious activity cases
• Ensuring accurate and timely SARs are submitted according to local requirements
• Responding to regulatory inquiries and other requests from local authorities related to SARs
• Managing queries requiring a second line of defence review
• Partnering with the MLRO and escalating significant cases
• Monitoring and detecting rare or new patterns, and reporting emerging trends in suspicious activity
• Resolving escalated cases, following expected resolution times
• Participating with management on special projects as required
• Collaborating on training initiatives and the implementation of new processes

What You'll Need

• Experience as a compliance/FinCrime officer in a major financial institution
• Experience in FinCrime operations acting as the escalation point
• In-depth knowledge of AML and sanctions regulations
• Experience using internal and external systems and databases to conduct investigations
• The ability to review policies and procedures, and advise if changes are required
• Problem-solving and decision-making skills to analyse complex information and identify the key issue/action to drive resolutions
• The ability to present a summary and conclusion to management promptly, including clear proposals to implement appropriate steps to mitigate risk and/or monitor it
• An understanding of payment systems and markets with a focus on technology and mobile applications
• Fluency in English and Arabic

Nice to have

• Fluency in other languages

Building a global financial super app isn't enough. Our Revoluters are a priority, and that's why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We're not just doing this because it's the right thing to do. We're doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That's why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team.