FinCrime Team Lead

Revolut Ltd; India; Hybrid; INR 1,800,000 - 3,000,000; Full time

Benefits offered by this job

Financial benefits

WFH flexibility

Metal subscription

Team events

Job summary

Revolut Ltd in India is seeking a Team Lead for Financial Crime Operations to support a high‑performing group of analysts and protect customers and assets. You will guide the team, escalate issues, and partner with regulators and law enforcement when required.

You will drive performance, conduct regular reviews, and push continuous improvements in processes and SAR handling. The role offers flexible work arrangements and the chance to shape a global fintech operation.

Qualifications

• Fluency in English (C1+ level) required.
• Experience leading a team of 5+ FTEs.
• Ability to work under pressure and manage multiple projects.
• Strong communication with internal teams, external counsel, and regulators.

Responsibilities

• Manage a team of 10–15 FinCrime Analysts.
• Oversee daily performance, productivity, quality, and SLA adherence.
• Conduct regular 1:1s, team meetings, and reviews.
• Drive process improvements and flag unusual performance trends.
• Lead investigations and coordinate with law enforcement as needed.

Skills

Fluency in English (C1+ level)

Team leadership

Communication under pressure

Regulatory liaison

Job description

People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 80+ million customers get more from their money every day.

As we continue our lightning-fast growth, 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work. So far, we have 13,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.

About the role

Financial Crime Operations is at the forefront of Revolut’s efforts to keep customers and their money safe. Team members work directly with customers to resolve issues and flag potential concerns. Using cutting-edge technology and sharp attention to detail, they help prevent financial crime and keep trust at the core of Revolut.

We’re looking for a Team Lead to support our Analysts in achieving top-quality performance. You'll take a solution-oriented approach to handling customer and agent issues, looking to resolve them quickly and efficiently.

What you'll be doing

• Managing a team of 10–15 FinCrime Analysts
• Managing the daily performance of employees, ensuring productivity, quality, and adherence to SLA expectations
• Conducting regular 1:1s, team meetings, and performance reviews
• Challenging processes and procedures for continuous improvement
• Raising awareness of unusual trends in performance
• Seeking to go above and beyond the role by taking ownership of difficult problems, resolving ongoing issues, and being a leader in the workplace
• Acting as a point of contact for law enforcement agencies in ongoing criminal investigations that originate from a SAR

What you'll need

• Fluency in English (C1+ level)
• 1+ years of experience managing a team of 5+ FTEs
• The ability to work well under pressure, manage multiple projects at once, and meet tight deadlines
• To know how to communicate positively, clearly, and effectively with members of various internal teams, outside counsel, and regulators
• To be someone who demonstrates sound judgement

Building a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We're not just doing this because it's the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team.

Get what you need to succeed

• Financial benefits that show we value your work
• Flexibility to work from home, the office, or abroad
• A Revolut Metal subscription loaded with perksExciting events year-round so you can get to know your team