Financial Aid Advisor

Micro1; India; A distancia; INR 2.587.000 - 5.174.000; A tiempo parcial

Descripción de la vacante

Cashback24x7 is seeking a Financial Aid Advisor on a short-term contract to help evaluate and improve AI-driven responses on federal student loan topics. You'll review questions, write rubrics, and assess AI answers for accuracy, focusing on borrower-centric guidance.

This remote, part-time role requires strong writing and domain knowledge. Ideal candidates have direct borrower counseling experience and familiarity with IDR, PSLF, deferment, forbearance, and default resolution.

Formación

• Experience counseling borrowers on federal student loan repayment and forgiveness.
• 1+ years advising on IDR, PSLF, or other relief options.
• Experience with repayment, forgiveness, servicer issues, or default resolution.
• Working knowledge of loan servicing, deferment, forbearance, and default.
• US-based availability and ability to start quickly.

Responsabilidades

• Review sample student loan questions to ensure they resemble real borrowers.
• Write rubrics defining correct, complete answers on federal loan repayment, including IDR and PSLF.
• Cover topics: deferment, forbearance, and default management in rubrics.
• Evaluate AI-generated answers against rubrics and flag errors.
• Provide clear written feedback to the project team asynchronously.

Conocimientos

Borrower counseling

IDR familiarity

PSLF knowledge

Financial aid expertise

Clear writing

Descripción del empleo

Job Description

Role Title: Financial Aid Advisor

Role Type: Contractor

Location: Remote

Time Commitment: 15-25 hours/week, short-term projectmicro1 is looking for Financial Aid Advisors to help evaluate and improve AI systems on federal student loan topics. You’ll use your borrower counseling experience to check that questions sound like real borrowers and that answers are correct and useful. Accuracy comes first. No AI experience is needed; your domain knowledge is what matters.

Scope of Work

• Review sample student loan questions and flag any that don’t sound like what real borrowers ask.
• Write rubrics that define a correct, complete answer on federal loan repayment, including income-driven repayment (IDR) plans and forgiveness programs such as PSLF.
• Cover servicer issues, deferment and forbearance, and default management in your rubrics.
• Evaluate AI-generated answers against your rubrics, flagging errors, omissions, and outdated guidance.
• Share clear written feedback with the project team, working asynchronously.

Required Qualifications

• Direct experience counseling borrowers on federal student loan repayment and forgiveness (nonprofit counselor, university financial aid office, or similar)
• 1+ years advising on IDR plans, PSLF, or other repayment and relief options
• Experience beyond award packaging, such as repayment, forgiveness, servicer issues, or default resolution
• Working knowledge of loan servicing, deferment, forbearance, and default
• US-based
• Able to start quickly and commit 15-25 hours/week
• Clear, precise writing