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Cashback24x7 is seeking VA Eligibility Specialists on a remote, short-term contractor basis. You will help evaluate AI outputs on veterans health care topics, drawing on enrollment and eligibility expertise to ensure accuracy and usefulness.
The role emphasizes real-world knowledge over AI familiarity, with 20–30 hours per week commitment. Responsibilities include crafting rubrics for VA eligibility, enrollment, and priority groups, addressing income and means testing, and covering care
Role Title: VA Eligibility SpecialistRole Type: ContractorLocation: RemoteTime Commitment: 20-30 hours/week, short-term projectmicro1 is looking for VA Eligibility Specialists to help evaluate and improve AI systems on veterans health care topics. You’ll use your enrollment and eligibility experience to check that questions sound like real veterans and families, and that answers are correct and useful. Accuracy comes first. No AI experience is needed; your domain knowledge is what matters.
Review sample VA health care questions and flag any that don’t sound like what real veterans or family members ask.Write rubrics that define a correct, complete answer on VA health care eligibility, enrollment, and priority groups, including income and means testing.Cover care coordination and community care (including the MISSION Act) and access to care in your rubrics.Evaluate AI-generated answers against your rubrics, flagging errors, omissions, and outdated guidance.Share clear written feedback with the project team, working asynchronously.
Former VA enrollment, eligibility, or care coordination experience, or experience as a VA social worker1+ years working on VA health care enrollment, eligibility determination, or care coordinationWorking knowledge of priority groups, income and means testing, and community careUS-basedAble to start quickly and commit 20-30 hours/weekClear, precise writingNice to HaveExperience with veteran outreach and helping veterans apply for health careExperience creating guides, checklists, or training materialsExperience helping a diverse range of veterans and families, including rural and non-English-speaking clients